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Read answers to commonly asked questions about Call of Duty: Infinite Warfare for Windows 10.
You need Windows 10 version 1607 (OS Build 14393.351) to download and install Call of Duty: Infinite Warfare.
Additionally, your device must be running a 64-bit version of Windows 10. If you have a 32-bit version, you won’t be able to play Call of Duty: Infinite Warfare.
To see whether you're running an appropriate version of Windows on your device:
If you don't see a version listed, you need to update before you can download the game. There are a couple of ways you can do this:
Note If it's been less than 31 days since you upgraded to Windows 10, you won't get the November update right away. This is to allow you to go back to your previous version of Windows if you choose. After the 31 days have passed, your PC will automatically download the November update.
No. Users who wish to play on Xbox One will need to purchase the title separately from the Xbox Store.
No, cross play against other versions and platforms is not supported.
No, but you do need to have DirectX 11 installed to play Call of Duty: Infinite Warfare.
To see if you have DirectX 11 installed:
To see full system requirements for each game, see the game’s Store page:
Additionally, you’ll want to have the most current AMD and NVidia drivers installed.
To determine your GPU (graphics processor) and VRAM (video memory):
See How to find out if a game will work on your Windows 10 device for more information on how to check your device.
We recommend that you check the device specifications first to make sure your device meets the minimum requirements.
Call of Duty: Infinite Warfare requires a minimum of 52 to 133 GB of free hard drive space to download, depending on which bundle you own.
To determine how much available disk space your device has:
If you have more than one drive or partition, make a note of the one with the most available space. Under the Save locations section, make sure that New apps will save to: is set to that drive or partition.
Note If you’ve already started downloading the game, cancel and restart the installation to allow the game to be saved to the new location.
If you’ve already installed Call of Duty: Infinite Warfare and you want to change the location from one drive to another:
The download time can vary depending on the speed of your Internet connection. On average, it takes about 6.5 hours to download 60 GB over a 20-Mbps connection.
While you're downloading the game, do not cancel the download or shut down your computer. The Call of Duty: Infinite Warfare icon will appear on your Home screen once the download is complete.
Note You may be subject to additional Internet fees while you download the game.
If you're experiencing a slow download of the game, try the following:
You can use a mouse and keyboard, or an Xbox One controller. If you use a controller, you'll need either a USB cable to connect it to your device or an Xbox Wireless Adapter for Windows.
You'll need a Microsoft account to play Call of Duty: Infinite Warfare. If you already play games on Xbox 360 or Xbox One, you can use the same account you use for those games. For more detail, see the Microsoft account FAQ page.
If you’re planning to be in an area with no online coverage, such as a long-distance flight or a sailing excursion, you can prepare your Windows 10 device to allow you to play Call of Duty: Infinite Warfare offline.
For details on how to configure your Windows 10 device for offline play, visit Play games offline on Windows 10 using Offline mode.
If you play offline, some features, such as the ability to purchase additional items from the Windows Store, will not be available. Additionally, any leaderboards will be unavailable while you're offline.
If you earn any achievements while playing offline, they will sync to your account the next time you sign in to Xbox Live on your device. Your game save progress will also sync when you sign in to Xbox Live.
You also won't be able to use the benefits of Xbox Live while offline. See Why should I sign in to Xbox Live with a Microsoft account? below for details.
The Xbox One and Windows 10 versions of Call of Duty: Infinite Warfare are different versions. There's no link or crossover between the games.
As you'll need to have a Microsoft account to sign in to Xbox Live to play, you can earn achievements and gamerscore in both games. However, any progress you make on the Xbox One version will not carry over to the Windows 10 version, and vice versa.
When you connect Call of Duty: Infinite Warfare to the Xbox Live service, you get the following benefits while you play on your Windows 10 device.
Note You must connect to Xbox Live through the Xbox app to launch Call of Duty: Infinite Warfare. See Do I need to be online or connected to the Internet to play? above.
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