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Gears of War 4 pre-order and promotion info

If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch.

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Gears of War 4 pre-order

Visit the Gears of War 4 pre-order page to learn more about the game.

Pre-orders for Gears of War 4 started on April 25, 2016, and will continue until the game launches on October 11, 2016. Once the game has launched, you can purchase it from the Xbox Store, but the launch bundles will differ from the pre-launch promotional bundles.

If you pre-order either the retail or the digital Gears of War 4: Ultimate Edition, you can download and start playing on October 7, 2016—4 days before the game launches.

Additionally, if you pre-order using your PayPal account between September 29, 2016, and October 6, 2016, you’ll receive a code with a $10 value to be used in the Store for future purchases. Numbers are limited for this promotion, and you won't get a code once they've all been claimed.

Note The PayPal promotion is only available in the United States.

You’ll receive bonus items depending on which pre-order bundle you purchase:

Gears of War 4: Standard Edition (retail)

  • Gears of War 4
  • Vintage Del Pack*

Gears of War 4: Standard Edition (digital)

  • Gears of War 4
  • Vintage Del Pack*
  • Gears of War: Ultimate Edition Character Pack

Gears of War 4: Ultimate Edition (retail)

  • Gears of War 4
  • Vintage Del Pack*
  • Gears of War 4 Season Pass**
  • Limited Edition SteelBook
  • Early access to the game

Gears of War 4: Ultimate Edition (digital)

  • Gears of War 4
  • Vintage Del Pack*
  • Gears of War 4 Season Pass**
  • Gears of War: Ultimate Edition Character Pack
  • Early access to the game

* The Vintage Del Pack features a Vintage Del character, a unique weapon skin, and other bonus items depending on the retailer. See your local retailer for details.

** The Season Pass includes an exclusive Vintage VIP Pack featuring Vintage JD and two vintage weapon skins, permanent access to 24 additional DLC maps (two per month for a year) for private play on dedicated servers, early access to an exclusive developer playlist, and the Starter Airdrop, an assortment of 17 Gear Packs.

To use the character pack, you'll need to own Gears of War: Ultimate Edition on Xbox One. Once you complete your pre-order for Gears of War 4, you can download the character pack from the Xbox Store. To do this, search for “Gears of War: Ultimate Edition Character Pack” in the Store and download it from the details page.

When you pre-order Gears of War 4, you'll see a placeholder tile in your game library. This is intentional. It’ll unlock on the day the game launches. See Pre-order Xbox One games in the Xbox Store to learn more about managing your pre-order.

Gears of War Collection promotion

Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible games:

  • Gears of War
  • Gears of War 2*
  • Gears of War 3
  • Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

Fan Appreciation Gift promotion

Note This promotion is not available in China or Japan.

As an appreciation to Gears of War fans, you'll receive an Operations Pack and a First Wave emblem that can be used within Gears of War 4 if you meet the following conditions:

  • You've played a Gears of War title, and
  • Either you currently have an Xbox Live Gold subscription, or
  • You've signed in to your Xbox account within the last 12 months.

Note These codes expire on December 31, 2016.

Receiving your codes

Your codes for the Operations Pack will be sent through the Notification Center, which you can view by double-tapping the Xbox button on your controller and then selecting Messages. On Windows 10, you can also view your messages by opening the Xbox app and selecting the Messages icon on the right-hand column:

If you already own the Xbox 360 Gears of War titles, we encourage you to share these codes with friends or family.

Note Codes will be sent out in waves, so it may take a few days for you to receive your code once the campaign begins. Codes will be sent out starting on September 28, 2016, for the Fan Appreciation Gift promotion, and on October 3, 2016, for the Gears of War Collection promotion. Once you receive your code, you’ll need to redeem it and download the game. You can then immediately start playing.

First Wave emblems will be automatically granted to players and will appear in your card inventory when you first play Gears of War 4.

For more info on these promotions, including eligibility questions and answers, visit the Gears of War community.

Problems with code redemption

If you've received a code but can't redeem it, see How to redeem an Xbox prepaid code for help.

If you got your code but deleted the message that contained it, contact Xbox Support.

If you didn't receive a code, it may be for one of the following reasons:

  • You didn’t make a purchase or pre-order for Gears of War 4 on Xbox One or Windows 10.
  • For the Fan Appreciation Gift promotion, you didn't play a previous version of Gears of War, you don’t have an active Xbox Live Gold subscription, or you haven’t signed in to your account in the last 12 months.
  • You live in a region where Gears of War 4 isn't available, or your account is based in a region where the game is unavailable.
  • You're not signed in with the account that was used to purchase Gears of War 4 during the campaign dates mentioned above.

If you meet the eligibility requirements for the campaign but haven't received your code, contact Xbox Support.

Canceling your pre-order

If you want to cancel your pre-order for Gears of War 4 before the launch date, contact Xbox Support.

Frequently asked questions

For a full list of questions and answers on Gears of War 4, see the Gears of War website.

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