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If you pre-ordered Quantum Break via the Xbox Store (not from a retailer), you’ll receive codes that allow you to play additional content. You can pre-order at any time before the game launches on April 5, 2016. You’ll receive some codes prior to the game launch, and some after the game has launched:
The first code you’ll receive when you pre-order Quantum Break from the Xbox Store is for Alan Wake: American Nightmare. As this is an Xbox 360 title, you’ll be able to use Backward Compatibility to play this on your Xbox One. For more info on Backward Compatibility, visit Xbox One Backward Compatibility.
Your code will be sent via Notification Center, which you can view by double-tapping the Xbox button and selecting Notifications.
Please note that codes will be sent out in waves, therefore it may take a few days to receive your code once you’ve pre-ordered the game.
A few days before the launch of Quantum Break on April 5, 2016, your console will start downloading the game in the background if you have it set to “Instant On.” For detailed information on how to configure your console to automatically download the game prior to launch, as well as troubleshooting steps if you’re having any problems, visit Pre-order Xbox One games in the Xbox Store.
Shortly after the launch of Quantum Break, you’ll receive an additional code for Quantum Break on Windows 10. This will allow you to play on both Xbox One and Windows, earn achievements on both, and continue playing where you left off. Visit How to redeem your code for Quantum Break on Windows 10 for more information on how to redeem your code.
You will also need to make sure your Windows 10 device meets the minimum system requirements to be able to play. Visit Quantum Break on Windows 10 FAQ for more information.
Starting on April 5, 2016, a further set of codes will be sent out for you to redeem on your Xbox. These will entitle you to the following additional Xbox 360 Backward Compatibility content:
These codes will also be sent out in waves, and are also available to anyone who purchases Quantum Break between April 5, 2016, and July 7, 2016. If you pre-ordered Quantum Break, you’ll receive your codes within a couple of weeks of game launch. If you purchase Quantum Break between April 5, 2016, and July 7, 2016, you’ll receive your code within a couple of weeks of purchase.
The message you receive will contain a single code entitling you to the game and both items of downloadable content. Redeem on your console to start downloading the game and content. To access the content:
If you have any problems redeeming your codes, visit Troubleshoot Xbox prepaid code issues.
If you have received your code but accidentally deleted the message or no longer have access to the codes, visit the Promotions & Special Offers on Xbox One forums and the Xbox Community team will help you retrieve your codes.
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