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Games for Windows account suspensions

LIVE service suspension

If your account is suspended from the Xbox LIVE service, you won’t be able to sign in to the Games for Windows Marketplace software.

The Xbox LIVE Enforcement Team can restrict your service if you violate the Xbox LIVE Terms of Use or Code of Conduct.

For information about the code of conduct rules for the Game for Windows — LIVE service, see Xbox LIVE Code of Conduct.

To learn more about service suspensions, see Information about communication and service suspensions.

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