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Your Windows application detects an unplugged Kinect for Windows sensor

Read below to learn what to do when your Windows application recognizes this problem.

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Topics

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Symptom
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Problem
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Solution

Symptom

On your computer, your Windows application detects that a Kinect for Windows sensor is not plugged into a power source.

Problem

Your Kinect for Windows sensor is connected to your computer through its USB cable, but its power cord is not plugged into a power source.

Solution

Plug your Kinect for Windows sensor’s power cord into a power source.

Related Issues

Kinect for Windows
Purchase Kinect for Windows Hardware
Setting up Kinect for Windows
Known issues in Kinect for Windows

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