Home > Support > Your Windows application requires a Kinect for Windows sensor

Your Windows application requires a Kinect for Windows sensor

Read below to learn what to do when your Windows application recognizes this problem.

On this page

Symptom

On your computer, you’re running a Windows application that requires a Kinect for Windows sensor. Your Windows application looks for a Kinect for Windows sensor but can’t find one.

Problem

Your Kinect for Windows sensor is not connected to your computer.

Solution

Plug the USB cord for your Kinect for Windows sensor into one of your computer’s USB ports.

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for Your Feedback

Thank you for taking the time to send us your comments and suggestion about this article. Your feedback is important for us to improve our service.

Provide feedback on this page

Was this information relevant? What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback. 0/255 characters

Assistance

forum.png Xbox Support Forums

Get help from the knowledgeable Xbox Community and official Xbox Support!

 
ambassador.png Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 
contact_us.png Contact Us

Get in touch with an Xbox Support technician. We are ready and willing to help you!

Contact Us

Would you like to contact Support regarding the "Your Windows application requires a Kinect for Windows sensor" issue you were reading about or a different issue?