Your Windows application requires a Kinect for Windows sensor, but another Windows application is using it
Read below to learn what to do when your Windows application recognizes this problem.
On this page
Symptom
On your computer, you’re running a Windows application that requires a Kinect for Windows sensor. However, your Kinect for Windows sensor is already being used by another Windows application.
Problem
The Kinect for Windows sensor can be used with only one Windows application at a time.
Solution
Try the following:
- On your computer, close the Windows application that’s currently using the Kinect for Windows sensor. (You can usually do this by right-clicking the icon in the taskbar and then clicking Close window.)
- On the Windows application that you want to use with the Kinect for Windows sensor, request that the application try again to find the sensor.
To provide better support, did this solution solve your problem?
Thank you for your feedback
Thanks for Your Feedback |
|
Provide feedback on this page |
|
Assistance
Xbox Support Forums
Get help from the knowledgeable Xbox Community and official Xbox Support!
Chat with an Ambassador
Connect to other Xbox customers like you who know their stuff and want to help.
Contact Us
Get in touch with an Xbox Support technician. We are ready and willing to help you!
Contact Us
Would you like to contact Support regarding the "Your Windows application requires a Kinect for Windows sensor, but another Windows application is using it" issue you were reading about or a different issue?