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"Speaker volume" or "calibration tone" errors

Troubleshoot audio problems

Couldn't hear the calibration tone. (8AC8000B, 8AC8000C, 8AC8000D)

Kinect couldn't hear the whole calibration tone.

Your speaker volume is too loud. (809B1084)

Your speaker volume is too low. (809B1085)

If you see one of these messages, it means the Kinect sensor is having trouble hearing you.

When you see one of these error messages, select More Info to see suggestions on how to correct the problem. Once you’ve made the suggested changes, select Try Again to run the test again.

If you continue to see the error, make sure the sensor is positioned correctly. Learn how.

Related Issues

Kinect voice recognition and chat
Kinect sensor error messages
Using the Kinect audio tuner

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