Home > Support > Kinect > Update software

"The Kinect sensor needs an update" error

Solution

The Kinect sensor needs an update (C0050006)
To get the update, restart your console.

This message means that your Xbox 360 console or Kinect sensor needs a software update. When you see this message, select Yes to download and apply the software update. The update is automatically applied the next time you start your console.

Related Issues

Update your console software
Troubleshoot console software update problems

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for Your Feedback
Thank you for taking the time to send us your comments and suggestion about this article. Your feedback is important for us to improve our service.

Provide feedback on this page
Was this information relevant? What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback. 0/255 characters

Assistance

forum.png Xbox Support Forums

Get help from the Xbox Community Ambassadors and millions of other Xbox users just like you.

 
ambassador.png Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 
contact_us.png Contact Us

Get in touch with an Xbox Support technician. We are ready and willing to help you!

Contact Us

Would you like to contact Support regarding the ""The Kinect sensor needs an update" error" issue you were reading about or a different issue?