Change your Microsoft account password

QuickLink

Sign in to your Microsoft account to change your password.

Overview

Your Microsoft account is the email address and password you use to sign in to Microsoft services such as Xbox Live and Xbox Music. When you signed up for an Xbox Live or Xbox Music account, you associated that account with a Microsoft account.

You can change your Microsoft account password from your Xbox 360 console, or from another Internet-enabled device such as a computer or tablet.

You'll need to know your current password to change it. If you’ve forgotten your password, you can recover it online.

Note This ability to change your password is currently available on the Xbox 360 console, but not on the Xbox One console.

Solutions

Change your Microsoft account password from an Internet-enabled device

Here’s how to change the password on your Microsoft account from an Internet-enabled device such as a computer or tablet:

  1. Sign in using your Microsoft account email address and password.
  2. From the Home page, go to Security & privacy, and then select Change password & more.
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You may be asked to verify that you are the account owner by receiving a security code via text or email and then entering it online.

  1. Under Password, select Change your password. Follow the instructions and then click Save.
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Once you’ve made the change, you’ll receive a notification at your existing security email address or phone number. This is a precaution in case someone else made the change. If that happens, you can cancel the change by following the instructions provided in your notification.

Change your Microsoft account password from your Xbox 360 console

Here’s how to change your password from your Xbox 360 console. Before getting started, make sure you’re connected to Xbox Live and that you have your current password ready.

  1. Sign in using your Xbox Live gamertag.
  2. Go to settings and select Account.
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  1. Scroll right to Your Information and select Account Security.
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  1. Select Change Password.
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  1. Enter your current password, enter your new password twice, and then select Change Now. If you want to save the password so you can use it to sign in to other Microsoft services, select Yes when you're prompted to do so.

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