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Check your Microsoft account balance

To check your Microsoft account balance, you can go to the billing site on Xbox.com, or you can use your Xbox console. This page provides details.

Note For information about adding or removing a payment option or canceling auto-renewal for your Xbox Live subscription, see "Related Issues" at the bottom of this page.

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Browser steps: Check your Microsoft account balance

  1. In a web browser, sign in to your Microsoft account.
  2. After signing in, you can do one of the following to check your account balance:
  • Select Home. The balance in your account, including expiring balances, is displayed under Money & gift cards.
  • To view more details about your balance, select Payment & billing, and then select Payment Options. You may be prompted to sign in again. This displays the balance in your account, including expiring balances, and options to add more money to your account.

Xbox One console steps: Check your Microsoft account balance

  1. Select Sign in and sign using your Xbox Live gamertag.
  2. From the Home screen, select Settings.
  3. Select Payment & billing.
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  1. Your account balance appears near the bottom of the screen.

Xbox 360 console steps: Check your Microsoft account balance

  1. Sign in using your Xbox Live gamertag.
  2. From the Dashboard, go to settings and then Account.
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  1. Select Manage Payment Options.
  2. Your account balance appears at the top of the list.

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