A device connected to a USB port on your Xbox 360 console doesn't work as expected, or the device isn’t detected.
This issue may occur for one or more of the following reasons:
Note For information about how to use a USB flash drive as a memory unit on your Xbox 360 console, see Xbox 360 USB flash drive support. To troubleshoot USB flash drive issues, see USB Storage Device Support for Xbox 360.
USB ports on Xbox 360
|USB ports on the back of the Xbox 360 console:||How to remove a USB storage device from the USB port on the front of an Xbox 360 console.|
To resolve this issue, try the following solutions.
Note Test your USB device after each solution to see if the device works. If one solution doesn't resolve the issue, go to the next solution.
Solution 1: Verify that the device is compatible with Xbox 360
The following devices are compatible with the Xbox 360 console:
Solution 2: Troubleshoot the USB device
If the USB device is compatible with Xbox 360, troubleshoot the USB connection. Here’s how:
If you still experience the problem, contact Xbox Support.
USB ports on the Xbox 360 are protected by an over-current protection mechanism to reduce the risk of damage. An over-current situation may occur if the USB device that’s attached to the Xbox 360 console tries to draw too much power from the USB port. In these situations, the USB port temporarily turns off to prevent damage. The USB port resets after the device is disconnected.
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