Sign in
Share this page

Xbox 360 USB flash drive FAQ

A USB flash drive is a great way to take your game saves or gamertag with you to another console. However, the latest console software lets you store your game saves in the cloud and download your profile to any console. For information about these features, see Store your saved games in the cloud and Download your Xbox Live profile to a different Xbox 360 console or redownload it.

Note You can use a USB flash drive to move 2 TB of content to another console. If you need to move more than 2 TB, see Use the Xbox 360 Hard Drive Transfer Cable.

Frequently asked questions

What kinds of content can be stored on the different kinds of Xbox storage devices?

See the table below for an overview on Xbox storage devices and what can be stored on them.

Xbox content

Xbox
360 Hard Drive

USB memory unit

Xbox 360 Memory Unit

Xbox game data

Yes

Yes

Yes

Themes, icons, avatar items, game contents, demos, and trailers

Yes

Yes

Yes

Arcade titles

Yes

Yes

Yes

Facebook and Twitter pages

Yes

Yes

Yes

Xbox 360 games

Yes

Yes

Yes

Xbox 360 Games on Demand

Yes

Yes

Yes

Movies

Yes

Yes

No

Music files (MP3, WMA)

Yes

Yes

No

Original Xbox games

Yes

No

No

My USB flash drive works fine on my Xbox, but not on my computer

When you format a USB flash drive to its maximum size for use on Xbox 360, your computer can’t read the Xbox 360 custom folder, nor can you see any files saved in that folder. This appears as a private folder named “Xbox 360” on the USB flash drive.

If I use a USB flash drive on my Xbox 360, will I get banned from Xbox Live?

No. In fact, we encourage you to use some form of external storage, such as a USB flash drive, for your game data.

How do I add more space on a USB flash drive I’ve formatted with a customized, small Xbox 360–only folder?

You’ll have to reformat the USB flash drive to make the folder larger, or format the drive to the maximum size of 2 TB. For more information about formatting your USB flash drive, see Using USB flash drives with Xbox 360.

    My USB flash drive isn’t showing up at all

    Have you configured your device yet?

    • This is the first time I’m using the USB flash drive
      Your USB flash drive might not be in the proper format. Plug it into your PC, open up “My computer,” right-click on the USB device, and select “Format.” Format the USB flash drive to FAT32. Make sure to save any files before doing this, as formatting will erase all data on the USB flash drive.
    • I’ve already configured it
      Try plugging in your USB flash drive after the console starts up and see if it appears. This is a very uncommon issue, but we’re aware of it and are working to correct the issue. For now, just remember to plug in your USB flash drive after startup.

    My USB flash drive un-configured itself

    If your USB flash drive suddenly has no data in it, or it has reverted to its pre-configured state, it may not meet all of the requirements for using it with the Xbox 360 console. If you got a warning message during configuration, find a USB flash drive that better meets the requirements for use with the console.

    If you want to give your USB flash drive another try, format it to FAT32 again on the PC and then try the configuration process again. Make sure to save your files on the console as well, in case you still encounter a problem.

    Why don’t I have a full 2 TB of storage space available on my USB drive?

    The Xbox 360 reserves 512 MB of storage space for system use.

    What other storage options do I have?

    The Xbox 360 500 GB Hard Drive is the best option for media enthusiasts. You'll have 500 GB of space for games, HD TV and movies, Games on Demand, game demos and add-ons, music, and much more. Certain games still require a hard drive for system link play or Xbox Live multiplayer games. For multiplayer gaming, we recommend that you use a hard drive.

    What are other users saying about these topics?

    To see what other users are saying about these topics, or to ask your own questions, go to our Xbox Support Forums and view the following conversations:

    Xbox Support Forums – Xbox 360 Console & Accessories

    Please note that Xbox Support Forums content is available only in English. To translate Xbox Support Forums content into another language, paste the URL into an online translation tool such as Bing Translator.

    Was this article helpful?

    Yes
    No

    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.

    Contact Us

    Would you like to contact Support regarding the "Xbox 360 USB flash drive FAQ" issue you were reading about or a different issue?

    Share this page