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If the NFL on Xbox 360 app isn’t functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console is not providing good-quality video or audio, see Xbox 360 audio or video problems.
If the problem isn't resolved, contact Xbox Support.
You may get one of the following error messages when you try to use the NFL on Xbox 360 app.
To resolve the error, follow these steps:
A controller is needed for this action. See Connect a game controller.
Connection speed is below the minimum required for this content. To learn what you can do to improve the performance of Xbox Live, see Troubleshoot Xbox 360 connection to Xbox Live.
If you think you received this message in error, contact NFL.com Fantasy Football:
Xbox Live errors:
To resolve this error you must be signed in with your Xbox Live Account.
There was an error in linking your NFL on Xbox 360 account with your Xbox gamertag. Check your credentials and retry the activation process.
If you continue to get the error, exit the app. Then, restart the app and try to sign in again.
If you get one of these errors, wait about a minute and then try to access the content again.
If you continue to get the error, select a different program to watch.
Note NFL on Xbox 360 is responsible for content in the app. To report a content error, contact NFL on Xbox 360:
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