About the Xbox 360 Entertainment For All Plan

Overview

Note The Xbox 360 Entertainment For All Plan was formerly called the “2 Year Xbox Live Gold Contract subscription.” If you purchased the plan under its old name, the same terms and conditions apply even though the name has changed.

Solutions

About the subscription

General questions
Xbox 360 Entertainment For All Plan: Frequently asked questions
Find answers to commonly asked questions about the Xbox 360 Entertainment For All Plan (formerly “2 Year Xbox Live Gold Contract subscription”), which offers an Xbox 360 console, Kinect sensor, and Xbox Live on a monthly subscription.

Sign in and manage your Microsoft account, Xbox Live profile, and gamertag

Sign in
How to sign in to your Xbox 360 Entertainment For All Plan account
Find out how to sign in to your account.

Manage your Microsoft account
Manage your Microsoft account
Learn how to set up or change your Microsoft account.

Find your Microsoft account
Find your Microsoft account or password
Learn how to find, recover, or reset your Microsoft account or password.

Xbox Live profile
Download, move, or delete your Xbox Live profile
Find out how you can download, move, or delete your Xbox Live profile.

Change your gamertag
How to change your Xbox Live gamertag
Learn how to change your Xbox Live gamertag.

Use Xbox Live

Purchase content
Buy and redownload content from Xbox Live
Find out how to get content using your Xbox Live account.

Connect with friends
Find friends and connect on Xbox Live
Learn how to interact with friends on Xbox Live.


Manage your account, billing, and purchases

Billing and subscription support
Billing and subscription support
Find out how to get support for your billing and subscription questions.

Change account information
Change your Xbox Live account information
Find out how to change the account information on your Xbox Live account.

View account history
Check your Xbox Live billing and purchase history
Learn how to check your Xbox Live history for billing and purchases on your account.

Check your Xbox Live or Zune billing and purchase history
Check your Xbox Live or Zune billing and purchase history
Learn about the monthly email that details your charges for the Xbox 360 Entertainment For All Plan.

Purchase history
Purchase history
Learn how to view your Xbox Live purchase history.

Payment options
Manage your Xbox Live payment options
Learn how to manage payment options for your Xbox Live account.

Declined credit card issues
Credit card failed when you tried to purchase an item or add another credit card
Learn what to do if you try to make a purchase, but the credit card authorization fails.

Remove payment option
Remove a payment option from your Xbox Live account
Find out how to remove a payment option from your Xbox Live account.

Early Termination Fee
About the subscription’s Early Termination Fee
Find out about how to avoid an Early Termination Fee and applicable taxes.

Renewal and cancellation

Renew an Xbox Live Gold Membership
Renew your Xbox Live Gold Membership
Find out how to renew your Xbox Live Gold Membership.

Cancel an Xbox 360 Entertainment For All Plan
How to cancel your Xbox 360 Entertainment For All Plan
Learn how to cancel an Xbox 360 Entertainment For All Plan.

Contract ends
What happens when your Xbox 360 Entertainment For All Plan ends
Find out how to continue enjoying Xbox Live after your two-year contract is over.

Other Xbox Live promotions

FAQ: Xbox Live subscription promotions
Xbox Live subscription promotions FAQ
Find out about Xbox Live subscription promotions.

Xbox 360 repair FAQ
Xbox 360 repair: Frequently asked question
Learn what to do if your Xbox 360 console needs repair.

Terms and conduct

Terms and conditions
Terms and conditions of the Xbox 360 Entertainment For All Plan
Find out about the Xbox 360 Entertainment For All Plan terms and conditions.

Code of Conduct
Xbox Live Code of Conduct
Learn about acceptable and unacceptable conduct on Xbox Live.

Console ban
Xbox Live console ban information
Learn why an Xbox 360 console might be banned from the Xbox Live service.

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