Error 03-57-00 occurs on Xbox 360

You see the following error code and message when you’re using your Xbox 360 console:

03-57-00
Unrecognized Disc

This could mean one of the following things:

  • There’s a problem with the disc (for example, it might be scratched or dirty).
  • The game you’re trying to play has known problems.

Solution

To resolve this problem, try the Xbox Disc Drive Solution. If that doesn’t resolve the problem, request a repair.

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