Error 19-01-80004005 occurs when you try to play music on your iPod through your Xbox

Overview

You see the following error code and message when you try to play music on an iPod that’s connected to your Xbox 360 console:

Unplayable content

Status code: 19-01-80004005

This may mean that your Xbox console can’t read the format of the music files on your iPod.

Solutions

To resolve this problem, go to Xbox Live and download the Optional Media Update.

If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

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