Error code 5829 occurs when you’re using Xbox 360

Problem

You may see the following error code and message when you’re using Xbox 360:

An update to support this game may be available. For more info, go to www.xbox.com/games

This may mean one of the following:

  • The game is not supported on the Xbox 360.
  • You have a storage device other than an official Xbox 360 Hard Drive.
  • You do not have all the necessary Xbox 360 console software updates.
  • Game saves from an original Xbox console cannot be transferred to an Xbox 360 console.

Solutions

To resolve this problem, try the following solutions:

If you are still experiencing the problem, contact Xbox Support.

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