You see the following error code and message when trying to associate your gamertag to another Microsoft account.
This Microsoft account already has an Xbox membership. Sign in with that gamertag, or try a different Microsoft account.
Status Code: 80154013
This may mean that:
Solution 1: Check for Xbox Live service alerts
Check the Xbox Live Status page. If there's currently a service alert for Xbox Live, it could be preventing you from associating your gamertag to another account. Try again when the service is up and running.
Solution 2: Make sure you’re trying to associate your gamertag correctly
Review the information at Move your Xbox Live profile to another Microsoft account on Xbox 360 to make sure you’re following the correct procedure and to make sure that the Microsoft account you want to move your gamertag to meets the qualifying conditions.
Solution 3: Remove the existing gamertag from the Microsoft account to which you want to move your preferred gamertag
Before you move your gamertag to a different Microsoft account you must first remove the existing gamertag from the Microsoft account you want to use. This process requires patience as you will have a break (step 4 below) where you have to allow for a security check to ensure no one is trying to move your account without your permission.
Consider the following scenario:
In this scenario, you want to keep Gamertag B, and you want to move it to Microsoft account 1. Here’s how:
If you no longer want either Microsoft account 2 or temporary Microsoft account 3, you can stop here.
Solution 4: Find the correct gamertag associated with your Microsoft account
If you’re trying to sign in but have the wrong gamertag, here’s how to find the correct gamertag associated to your Microsoft account email and password:
If you keep experiencing the problem, contact Xbox Support.
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