Connecting to and troubleshooting Nike+ Kinect Training

Overview

Nike+ Kinect Training allows you to take advantage of Nike+ and earn NikeFuel. Linking your Nike+ account also allows you to take advantage of Facebook integration.

Solutions

Requirements

To use Nike+ Kinect Training on your Xbox 360 console, you need:

  • An Xbox 360 console connected to Xbox Live
  • A Xbox Live Gold account
  • A Nike+ account

Linking to and managing your Nike+ account

Linking to an existing Nike+ account

Linking your Xbox Live Gold account to your Nike+ account is as easy as entering your email address and password. Here's how:

(Note You'll need an Xbox game controller connected to your Xbox 360 console for this part.)

  1. From the main menu, select Options.
  2. Select Nike+ Account.
  3. Select Link Existing Account.
  4. Review and agree to the Nike+ Terms of Service and Privacy Policy.
  5. Log in with your Nike+ email address and password.

Unlinking from a Nike+ account

You can unlink your Xbox Live Gold account from your Nike+ account at any time. Here's how:

  1. From the main menu, select Options.
  2. Select Nike+ Account.
  3. Select Unlink Account.
  4. Review and agree to the Nike+ Terms of Service and Privacy Policy.

Note You won't be able to use Nike+ features after your Xbox Live Gold account is unlinked from your Nike+ account.

Creating a new Nike+ account

If you don’t already have a Nike+ account, you can create one right on your console.

(Note You'll need an Xbox game controller connected to your Xbox 360 console for this part.)

  1. From the main menu, select Options.
  2. Select Nike+ Account.
  3. Select Create New Account.
  4. Review and agree to the Nike+ Terms of Service and Privacy Policy.
  5. Provide your email address and choose a password – you can use your gamertag as your Nike+ screen name or choose a new one.
  6. Once your credentials are accepted, your Xbox Gold LIVE account will be automatically linked to your new Nike+ account.

Troubleshooting

Having trouble with Nike+ Kinect Training? Try the following solutions.

Solution 1: Check your Nike+ user name and password

Check to confirm that you're using the same user name and password that you use for your Nike+ account.

Solution 2: Check your connection to Xbox Live

Make sure that you have a working connection to Xbox Live.

If you can't connect to Xbox Live, see the Can't connect to Xbox Live solution.

Solution 3: Check the privacy settings on your Xbox Gold LIVE account

Here's how:

  1. From the Xbox 360 dashboard, select Settings, then Privacy.
  2. Select Change Settings.
  3. Select Customize.
  4. Scroll down to and select Exercise Info Sharing and set it to Public or Friends Only.

For more information, see Manage your Fitness on Xbox 360 information and privacy settings.

Solution 4: Contact Nike+ Support

For help with your Nike+ account, go to Nike+ Support.

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