Home > Support > Xbox 360, Kinect and Accessories > "Speaker volume" or "calibration tone" errors

"Speaker volume" or "calibration tone" errors

Troubleshoot Kinect calibration problems

Couldn't hear the calibration tone. (8AC8000B, 8AC8000C, 8AC8000D)

Kinect couldn't hear the whole calibration tone.

Your speaker volume is too loud. (809B1084)

Your speaker volume is too low. (809B1085)

If you get one of these messages, it means the Kinect sensor microphone is having a problem hearing you.

When you see one of these Kinect calibration tone error messages, select More Info to see suggestions on how to correct the problem. After you make the suggested changes, select Try Again to run the test again.

If you continue to get the Kinect calibration tone error, make sure the sensor is positioned correctly. Learn how.

Related Issues

Kinect voice recognition and chat
Kinect sensor error messages
Using the Kinect audio tuner

To provide better support, did this solution solve your problem?

Yes
No

Thank you for your feedback

Thanks for Your Feedback
Thank you for taking the time to send us your comments and suggestion about this article. Your feedback is important for us to improve our service.

Provide feedback on this page
Was this information relevant? What can we do to improve this information?
To protect your privacy, do not include contact information in your feedback. 0/255 characters

Assistance

forum.png Xbox Support Forums

Get help from the knowledgeable Xbox Community and official Xbox Support!

 
ambassador.png Chat with an Ambassador

Connect to other Xbox customers like you who know their stuff and want to help.

 
contact_us.png Contact Us

Get in touch with an Xbox Support technician. We are ready and willing to help you!

Contact Us

Would you like to contact Support regarding the ""Speaker volume" or "calibration tone" errors" issue you were reading about or a different issue?