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How to configure wireless network settings on your Xbox 360 console

Overview

This article describes how to configure the wireless settings on your Xbox 360 console. After you configure the wireless settings, you can connect to the Internet and Xbox Live (if you have access to a wireless network).

Solutions

Which console do you have?

Xbox 360 E console
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Xbox 360 S console Original Xbox 360 console
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Xbox 360 E console

The Xbox 360 E console has built in Wi-Fi. If you have a wireless network, you don’t need anything else.

The Xbox 360 E console’s built-in Wi-Fi communicating with a wireless router.
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Note You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 E console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 E console, the console automatically uses the wireless adapter instead of the built-in Wi-Fi.

Xbox 360 S console

The Xbox 360 S console has built in Wi-Fi. If you have a wireless network, you don’t need anything else.

The Xbox 360 S console’s built-in Wi-Fi communicating with a wireless router.
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Note You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 S console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 S console, the console automatically uses the wireless adapter instead of the built-in Wi-Fi.

Original Xbox 360 console

If you have an original Xbox 360 console, you need an Xbox 360 Wireless Networking Adapter to connect your console to your wireless network:

Xbox 360 Wireless N and G networking adapters
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For more information about the Xbox 360 Wireless N and G networking adapters, see How to connect an Xbox 360 Wireless Networking Adapter.

Configure your wireless network settings

  1. From the Dashboard, select Settings, and then select System.
  2. Select Network Settings.
  3. If you are prompted to select a wireless network, follow these steps. Otherwise, skip to step 4.
    1. Select the name of your wireless network.
    2. Enter your wireless network password and select Done. The console will automatically try connecting to Xbox Live.
      Note If you do not see the name of your wireless network, select Advanced Options. Then, select Specify Unlisted Network and enter your wireless network name. Select your wireless security type: WEP, WPA, or WPA2. Or, select No Security if your network doesn’t have a password. This security type settings must match the security type of your wireless network.
    3. Select Configure Network.
    4. On the Basic Settings tab, select Wireless Mode.
      Note If wireless mode is not available and you’re using the black Wireless N Networking Adapter, try using the software installation disc included with the adapter.
    5. Select Scan for Networks.
    6. Select your wireless network name. If your network is not listed, try the following:
      1. Select Specify Unlisted Network, and enter your wireless network name. (This is also referred to as your Service Set Identifier [SSID].).
      2. Select your wireless security type: WEP, WPA, or WPA2. Or, select No Security if your network doesn’t have a password.
        If you can’t connect to your wireless network, try to improve your wireless signal/connection speed.
      3. Enter your wireless network password, and then select Done.
        Note Make sure that you have entered the correct password. Although an incorrect password might allow your console to connect to your wireless network, you might receive an IP address error when you test your Xbox Live connection.
      4. Press B on your controller, and then select Test Xbox Live Connection.
      5. If you successfully connect to Xbox Live, you’ll see this screen:

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Note If you receive an error message when you run the Xbox Live connection test, see the Xbox Live Connection Error Solution for troubleshooting steps.

  1. Select Yes if you are prompted to update console software.

    Note If you receive an error when you try to update the console software, see Error code after console software update.

If you need help setting up your wireless connection for the first time, see the Xbox Live First-Time Connection Solution.

If you've been able to connect wirelessly in the past but can't connect now, see the Xbox Live Connection Solution.

If your wireless network doesn't appear under Available Networks, see the Wireless Network Connection Solution.

Manually configure your wireless network settings

To manually configure the wireless network settings for your Xbox 360 console, follow these steps.

Warning Incorrectly-configured wireless network settings can negatively impact your console’s performance. We recommend that only networks specialists follow these steps, and only in cases where your network requires manual configuration to connect to the Internet. In most cases, you will get the best results by using the automatic settings.

  1. From the Dashboard, go to settings, then select System.
  2. Select Network Settings.
  3. Select your wireless network.

    If you're prompted for your pass phrase or key, enter it and then select Done. After the Network Status test completes, select Continue and then select your wireless network.

    Note If you receive an error message when you run the Xbox Live connection test, see the Xbox Live Connection Error Solution for troubleshooting steps.

  4. Select Configure Network. Now you can manually configure your IP settings, your DNS settings, your PPPoE settings, or your MAC address.

    See the steps below for the settings you want to configure.

    Manually configure your IP settings

    1. On the Basic Settings tab, select IP Settings.
    2. Under Edit IP Settings, select Manual.
      • To manually set your IP address, select IP Address, enter the IP address, select Done, and then select Done.
      • To manually set your subnet mask, select Subnet Mask, enter the subnet mask, select Done, and then select Done.
      • To manually set your gateway, select Gateway, enter the gateway address, select Done, and then select Done.

    Manually configure your DNS settings

    1. On the Basic Settings tab, select DNS Settings.
    2. Under Edit DNS Settings, select Manual.
    3. Select Primary DNS Server, enter the primary DNS server address, then select Done.
    4. Select Secondary DNS Server, enter the secondary DNS server address, select Done, and then select Done.

    Manually configure your PPPoE settings

    1. Under Configure Network, select the Additional Settings tab.
    2. Select PPPoE settings.
    3. Select User Name, enter the PPPoE user name, then select Done.
    4. Select Password, enter the PPPoE password, then select Done.
    5. Select Service Name, enter the PPPoE service name, select Done, and then select Done.

    Manually configure your MAC address

    1. Under Configure Network, select the Additional Settings tab.
    2. Select Advanced settings.
    3. Select Alternate Mac Address, enter the MAC address, select Done, and then select Done.

    Manually configure your host name

    1. Under Configure Network, select the Additional Settings tab.
    2. Select Advanced settings.
    3. Select Host Name, enter the host name, select Done, and then select Done.

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