FedEx drop-off shipping instructions for Xbox 360

Find a FedEx location

When you have to ship your Xbox 360 console or Kinect sensor to Microsoft for repair or replacement, you can drop off your product at a participating FedEx store for normal ground or expedited shipping. You have the option of buying the necessary packing materials at the FedEx store or providing your own packing materials.

Locate your local FedEx drop-off store for normal ground

  1. Go to www.fedex.com/locate.
  2. Enter your ZIP Code or your address/city/state.
  3. Click the Filter button.
  4. Click Additional Services from the drop-down menu.
  5. Select Make a merchandise return.
  6. Search then finds only those FedEx stores that can ship your product for normal ground shipping.
picture

Locate your local FedEx drop-off store for expedited shipping

  1. Go to www.fedex.com/locate.
  2. Enter your ZIP Code or your address/city/state.
  3. Click the Filter button.
  4. Select Copy and print from the drop-down menu.
  5. Select Make a merchandise return.
  6. Search then finds only those FedEx stores that can ship your product for expedited shipping.
picture

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "FedEx drop-off shipping instructions for Xbox 360" issue you were reading about or a different issue?