Shipping instructions for non-working accessories

Americas service center addresses

United States
Fedex Trade Network 
8202 Killam Industrial Blvd 
Laredo, TX 78045-188

Canada
Microsoft c/o Jabil - UPSSCS 
4150 Mainway 
Burlington, Ontario
L7L-0A7

Colombia
Telmar Network Technology Colombia S.A.S. 
Carretera 85D No. 46A 65 
Bogota 
Bodegas 21 & 22 
Colombia 


Mexico
Flextronics Manufacturing Mex SA de CV 
Carretera a la Base Aerea No. 5850 
Edificio 1 / FULFILLMENT 
Residencial La Mora, CP 45136 
Zapopan, Jalisco 
Mexico 

Brazil
Tel-NT Brasil Comércio De Equipamentos De Telecomunição Ltda 
162, Antonio Felamigo Street, 
Macuco/Valhinhos/SP 13279-452 
Brasil

Chile
Jabil Global Services Chile, SpA / UPS Santiago 
Carretera Gral. San Martin 9260 
Santiago 
Chile 

Asia/Pacific service center addresses

Australia
UPS 
Botany Grove Estate 
14a Baker Street, Botany, Sydney 
NSW 2019 

New Zealand
UPS 
Botany Grove Estate 
14a Baker Street, Botany, Sydney 
NSW 2019 

Singapore
UPS 
Changi South Ave 2, #05-00 
Singapore 486064 

Hong Kong
UPS 
6023-6027W, 6/F., Centre B, Berth 3, 
Kwai Chung Container Terminal, 
Kwai Chung 
(Walk-in center for reserved console exchange only) 
Kar Kar Redemption Center 
17F Prosperity Centre 
982 Canton Road Mong Kok KLN 
(MTR Mong Kok station Exit E1) 

Korea
UPS 
6F Sam-E Building, Sam-dong 442-1 
Kwangju-si, Kyungki-do 464-040 
Korea 

Taiwan
UPS 
No. 1676 Chung Cheng N. Road 
Lu Zu Township, Taoyuan 338 

Japan
UPS Supply Chain Solutions (Japan), Co., Ltd. 
Heiwajima Dai-Ichi Logistics Center 6F, 
5-5-36 Heiwajima, Ota-ku, Tokyo 
〒143-0006 

India

Once the order has been created, the Service Centre will contact you within 2 business days to arrange for a delivery. If you happen to miss the call from them, kindly contact them using the information below to get a confirmation of the delivery date and time:

Service Center: Ensure Services 
Contact number: 044-30287938. 
Operating hours: 
Mon to Fri: 10.00am – 5.30pm 
Sat: 10.00am to 1.pm 
Email address : centralcc@ensureservices.in 

Europe/Middle East service center addresses

Europe (including the UK) & the Channel Islands, and UAE
European Repair Centre 
Teleplan Prague s.r.o. 
a Dlouhém 88 
251 01 Říčany-Jažlovice 
Czech Republic 

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