Shipping instructions for non-working accessories

1. Obtain a sturdy shipping box. Use bubble wrap, newspaper, or other recyclable materials for packing the device. Do not use clothing.
2. Put the product in the shipping box, making sure that it fits snugly.
3. Seal the box with packing tape.
4. Write the Microsoft service center address on the box. (Find Service Center Addresses for your country/region listed below.)
5. Write your return address on the box.
6. Write your Service Request number on the box so it does not delay order.

Do not write Xbox or Microsoft anywhere on the box.

Do not send any additional accessories.

United States
Fedex Trade Network
8202 Killam Industrial Blvd
Laredo, TX 78045-188

Canada
Microsoft c/o Jabil - UPSSCS
7315 David Hunting Drive Unit 2
Mississauga
Ontario L5S-1W3
Canada

Colombia
Intcomex Colombia
Km 2.5 Autopista Medellín
Parque Industrial Guadalajara
Bodega 11
Cota, Cundinamarca
Colombia

Mexico
Flextronics Manufacturing Mex SA de CV
Carretera a la Base Aerea No. 5850
Edificio 1 / FULFILLMENT
Residencial La Mora, CP 45136
Zapopan, Jalisco
Mexico

Brazil
Officer Distribuidora de Produtos de Informática S.A.
Caixa Postal 545
CEP 07760-970
Cajamar – São Paulo – Brasil

Chile
Distribution Center
EL ROSAL 4765
HUECHURABA, SANTIAGO, CHILE
6582412

Australia
For mail originating inside Australia, use the following address:
Reply Paid 6032
Teleplan Service Solutions
P.O. Box 6032
Chullora NSW 1405
Australia

Australia
For mail originating outside Australia, use the following address:
Teleplan Service Solutions
C/O Courier Return/Consumer Repair
Regents Park Estate
Block D, 391 Park Road
Regents Park, NSW, 2143
Australia

New Zealand
Free Post Authority Number 195208
C/O EDM
PO BOX 91 902
Auckland
New Zealand

For customers choosing to use their own courier service to ship their console, use the following address:
Free Post Authority Number 195208
C/O EDM
Customer Return/Repair
8 Amelia Earhart Avenue
Airport Oaks
Auckland
New Zealand

Singapore
Service Hub
109 North Bridge Road #06-04
Funan Digital Life Mall Singapore 179097

Hong Kong
Synnex Technology International (Hong Kong) Limited
聯強國際 (香港) 有限公司
Unit B, 5/F., Wyler Centre 1, 202-210 Tai lin Pai Road,
Kwai Chung, N.T., Hong Kong
新界葵涌大連排道 202-210 號
偉倫中心第一期 5 樓 B 室

Taiwan

For accessories and consoles that were purchased in Taiwan, drop the console off at an exchange center. To find the most convenient location for dropping exchanging faulty consoles for the customer, visit the following website: www.synnex.com.tw/asp/service/service_main.aspx

Japan
Flextronics International Japan Co., Ltd
1-17 Machiikedai Koriyama-shi
Fukushima 963-0215, Japan
Kwai Chung, N.T., Hong Kong
Tel: +81-24-959-1711

India

Once the order has been created, Service Center will contact you within 2 business days to arrange for a delivery. If you happen to miss the call from them, kindly contact them at the below mentioned details to get a confirmation of the delivery date and time. 

Service Center: Redington
Contact number: 044-30287938.
Operating hours:
Mon to Fri: 10.00am – 5.30pm
Sat: 10.00am to 1.pm
Email address : centralcc@redington.co.in 

Europe (including the UK) & the Channel Islands, and UAE
European Repair Centre
Teleplan Prague s.r.o.
a Dlouhém 88
251 01 Říčany-Jažlovice
Czech Republic