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Parental safeguards for Xbox Live and your Xbox 360 console

Protecting your family

The online safety of your family is very important, and Xbox takes this seriously.

  • Learn how to use parental controls to manage the kinds of games, movies, and TV shows family members can play and view on the Xbox 360 console.
  • Learn how to manage the amount of time per day or per week that family members can spend using the console.
  • Learn how to control whether family members can access Xbox Live.

Note If you’ve purchased a preowned Xbox 360 with a parental pass code already set, you must contact Xbox Support to reset the pass code.

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Here are some ways you can help make your family’s experience with Xbox Live and the Xbox 360 console more safe and secure:

Setting parental controls for Xbox 360

Learn about the parental control features for the Xbox 360 console and Xbox Live.

Using a pass code and controlling access to Xbox Live on your Xbox 360

Manage access to your Xbox Live account by setting a pass code, or by requiring input of your Microsoft account password to sign in to your profile. In addition, find out how you can recover your Xbox Live pass code if you’ve forgotten it.

Xbox 360 online safety and privacy settings

Get more information about the online safety and privacy settings that Xbox Live offers.

Promote a child account to an adult account on Xbox 360

Find out how to promote a child account to an adult account when the child reaches the age of majority.

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