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Care for your console and game discs

Overview

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Keep your console and game discs clean and handle them properly to extend their use.

Important Do not try to service the Xbox 360 console yourself. Don't try to open, modify, or strip the warranty seal off the Xbox 360 console.

  • If you open, modify, or strip the warranty seal off the Xbox 360 console, you will void the warranty.
  • If the Xbox 360 console requires service or repair, contact Xbox Support  to arrange to have Microsoft service the Xbox 360 console.

Caring for a console

  • Unplug the console before cleaning.
  • Keep the surface under the Xbox 360 console clean by occasionally wiping it with a dry cloth.
  • Keep objects from falling into the ventilation openings.
  • Clean the surface of the Xbox 360 console only. Use only a DRY, soft cloth. Do NOT use any kind of cleaning product. If you clean the Xbox 360 console, follow these guidelines:
    • Unplug the Xbox 360 console from the power outlet.
    • Clean the surface of the Xbox 360 console only. Make sure that no objects are inserted into the ventilation openings.
    • Only use a dry cloth. Do not use abrasive pads, detergents, scouring powders, solvents, or other liquid or aerosol cleaners. (Solvents can include alcohol, gasoline, paint thinner, or benzene.)

    Note Do not use laser lens cleaners or similar products. Microsoft has not determined the effect of these products on the Xbox 360 console. We recommend that you do not use any kind of cleaner when you clean the Xbox 360 console.

Caring for game discs

To prevent a disc from being damaged

If a game disc becomes dirty or scratched, the console might not play it. Follow these tips to prevent damage to the disc:

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To prevent a disc from being scratched, always remove the disc from the console before moving the console. Do not move the console during game play, while watching a DVD, or when a disc is spinning.
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Use only an approved CD marker to label game discs. Do not use tape or stickers.
To clean a disc
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  1. Hold the disc by the edges without touching the top or bottom surfaces.
  2. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

Note Use ONLY water to clean the disc.

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