How to clear the cache on Xbox 360

Overview

Issues with your Xbox 360 console can often be resolved by removing temporary files and data from the system cache. The cache stores such items as game updates, system update installation packages, and gamer pictures of your friends.

Clearing the Xbox 360 cache does not remove:

  • Your gamertag
  • Content that you have downloaded
  • Game files
  • Console software updates

Clearing the cache temporarily removes:

  • Previously downloaded game updates. You will be prompted to download these updates again the next time you try to play the games.

To clear the system cache

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
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  1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  2. Select Clear System Cache.
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  1. When prompted to confirm storage device maintenance, select Yes.

What are other users saying about these topics?

To see what other users are saying about these topics, or to ask your own questions, go to our Xbox Support Forums and view the following conversations:

Please note that Xbox Support Forums content is available only in English. To translate Xbox Support Forums content into another language, paste the URL into an online translation tool such as Bing Translator.

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