Error message "Disc is unreadable" occurs when you when you try to play a downloaded game

Problem

You may see the following error message when you try to play a downloaded game:

Disc is unreadable

Solution

Try to determine whether there may be a problem with your hard drive. Here's how:

  1. Configure a USB drive for use with your Xbox 360 console.
  2. Remove your hard drive from the console.
  3. Download your profile and the game to the USB drive.
  4. See if the game will start and play without error.

If the game runs without error from the USB drive, see Troubleshoot Xbox 360 Hard Drives for more information.

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