Xbox 360 power supply

Overview

This article describes the power supply unit (PSU) and power cords for the Xbox 360 console.

Solutions

About your Xbox 360 console’s power supply unit and cord

Your Xbox 360 console has an external fan-assisted power supply unit (PSU). The PSU has the same basic design in all countries. The maximum dimensions of the PSU are as follows:

  • The 220-240V power supply measures 8.62 x 3.03 x 2.13 inches (approximately 21.9 x 7.7 x 5.4 cm).
  • The 110-127V power supply measures 8.42 x 3.03 x 2.13 inches (approximately 21.4 x 7.7 x 5.4 cm).

Some PSUs are shorter but have the same capabilities. For example, the PSU is slightly smaller in countries that use 110-volt electricity.

  • Xbox 360 E Console: The Xbox 360 E console uses a 120-watt PSU.
  • Xbox 360 S console: The Xbox 360 S console uses a 135-watt PSU.
  • Xbox 360 original console: There are several versions of the PSU for the original Xbox 360 console. Depending on the power requirements of the console, a 203-watt PSU, a 175-watt PSU, or a 150-watt PSU may have been included.

Notes

  • Important Microsoft does not license any non-Microsoft accessories that plug into the Xbox console's power socket. Use of any accessory other than the standard Xbox 360 power supply may damage your console and void your console warranty.
  • PSUs are designed to be used only in the countries or regions where they are sold because different regions have different power requirements. Using the power supply in a different country may damage the power supply or your Xbox 360 console, and the warranty may be invalidated.
  • Unlicensed accessories, such as a non-Microsoft replacement power supply or any accessory that plugs in between the Xbox 360 console and the power supply, should not be used.
  • The Xbox 360 power supply contains an internal fuse that helps protect your console from too-high voltage and power surges. However, the PSU is a sealed unit and, therefore, the internal fuse cannot be replaced. The power supply is rated for of 245 watts of continuous power and 280 watts of maximum power.
  • The 120-watt PSU and 135-watt PSU are interchangeable, and you can use both with the Xbox 360 S and Xbox 360 E consoles.

Power cords

The PSU has a hard-wired direct-current (DC) power cord that attaches to the console and an alternating-current (AC) power cord that attaches to the wall socket.

DC power cords

  • The DC power cord is permanently attached to the PSU and connects to the Xbox 360 console. The DC power cord may have two gray buttons that must be pressed to release the plug from the Xbox 360 console housing.
  • The DC power cord is 1.1 meters (approximately 3 feet, 6 inches) long.
  • A proprietary power connector is permanently attached to the end of the DC power cord. This proprietary power connector is designed specifically for the Xbox 360 console power socket.

Power connectors for the original Xbox 360 console:

picture

1 - 203-watt connector
2- 175-watt connector
3 - 150-watt connector

The connector on the end of your PSU is keyed to fit into the Xbox 360 console with which the PSU is compatible. If the power cord will not plug into your Xbox 360 console, make sure that the PSU is the correct kind for your console.

AC power cords

The AC power cord is 1.8 meters (approximately 5 feet, 9 inches) long and is detachable from the power supply unit.

The end of the power cord that plugs into the PSU has two or three holes. The number of holes corresponds to the number of prongs on the PSU. You must use only the two-prong PSU with the cord that connects by using two holes and use only the three-prong PSU with the cord that connects by using three holes. If you use a power cord other than the cord that was designed for your PSU, you may damage your PSU or your Xbox 360 console.

The plug at the end of the power cord that connects to your electrical outlet can be one of several types. The plug type depends on the country and region where you purchased your console. See the following table for more information about the different plug types.

Country or region Voltage Notes
Canada 120V @ 60Hz In the Americas region, you may have a two-prong power supply that has a two-hole power cord or a three-prong power supply that has a three-prong power cord. The part of the power cord that connects to your electrical outlet is the same for Canada, Colombia, Mexico, and the United States. But that part is different for Chile.
Chile 220V @ 50Hz
Colombia 120V @ 60Hz
Mexico 127V @ 60Hz
United States 120V @ 60Hz
Europe (Austria, Belgium, France, Germany, Greece, Netherlands, Portugal, Spain) 230V @ 50Hz In Europe and South Africa, you may have a two-prong PSU that has a two-hole power cord or a three-prong PSU that has a three-prong power cord. There are five different kinds of connections for the end of the power cord that attaches to your electrical outlet.
Italy
Nordic (Sweden, Finland, Norway, Denmark)
Switzerland
South Africa 230V @ 50Hz, fitted with a 15-amp fuse
United Kingdom and Ireland 230V @ 50Hz, fitted with a 10-amp fuse
Japan 100V @ 50Hz (E)
100V @ 60Hz (W)
In Japan, there is only one power plug model for the Xbox 360 console.
Australia 240V @ 50Hz In the Asia-Pacific region and in India, you may have a two-prong PSU that has a two-hole power cord or a three-prong PSU that has a three-prong power cord. There are four kinds of connections for the end of the power cord that attached to your electrical outlet.
Hong Kong 220V @ 50Hz, fitted with a 10-amp fuse
India 230V @ 50Hz, fitted with a 15-amp fuse
Korea 220V @ 60Hz
New Zealand 230V @ 50Hz
Singapore 230V @ 50Hz, fitted with a 10-amp fuse
Taiwan 110 @ 60Hz

Power supply placement, temperature, and noise

To provide sufficient cooling, the Xbox 360 external power supply uses a built-in fan to blow air through the PSU. When you press the power button to start your Xbox 360 console, the PSU fan starts. Typically, the PSU fan makes a "whirring" noise. When your Xbox 360 console is in standby mode or when the console is disconnected from the PSU, the fan does not operate. The speed of the fan increases or decreases when the temperature of the PSU changes. If the fan speed changes, the "whirring" noise that the fan produces increases or decreases.

To help the power supply operate efficiently and safely, follow these precautions:

  • Place the power supply in an area where its ventilation openings will not be obstructed.
  • Don't put the power supply on a bed, a sofa, or any other soft surface that might block the ventilation openings.
  • Don't put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless that space is well-ventilated.
  • Don't put the power supply near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
  • Don't stack other electronic devices on top of the power supply.
  • Make sure that the power supply is positioned horizontally and lays flat on the four rubber pads on its base.
picture

If the power supply makes excessive noise, you might have a power strip or surge protector that is overloaded. Plug your power supply directly in to a wall outlet and see if the problem persists.

Power supply electrical safety

To connect the PSU to your Xbox 360 console:

  1. Fully insert the DC power cord into the Xbox 360 console.
  2. Firmly plug the AC power cord into the PSU until the plug on the cord is completely seated.
  3. Plug the other end of the AC power cord into the wall outlet.

As with other electrical devices, failure to take the following precautions can result in serious injury or death from electric shock or fire or in damage to the Xbox 360 video game and entertainment system.

Select an appropriate power source for your Xbox 360 console:

  • Use only the PSU and the AC power cord that were included with your console or that you received from an authorized repair center. If you're not sure whether you have the correct PSU, compare the 12V output number on the PSU to the 12V output number that is printed next to the power socket on your console. The number that is printed on the PSU (16.5A, 14A, or 12.5A) must be equal to or higher than the number that is printed on the console. If you need a replacement PSU or AC power cord, contact Xbox Support.
  • Confirm that your electrical outlet provides the same voltage (V) and frequency [Hz] of power as is indicated on the PSU. If you’re not sure of the kind of power that is supplied to your home, ask a qualified electrician.
  • Don't use non-standard power sources, such as generators or inverters, even if the voltage and frequency appear acceptable. Only use AC power that is provided by a standard wall outlet.
  • Don't overload your wall outlet, extension cord, power strip, or other electrical receptacle. Confirm that these items are rated to handle the total current (in amps [A]) that is drawn by the Xbox 360 console (as indicated on the PSU) and by any other devices that are on the same circuit.
  • Use a properly-grounded electrical outlet that accommodates the three-prong grounding plug. Do not remove the grounding prong. If the plug does not fit into your outlet, have an electrician replace the obsolete outlet.

To avoid damaging the power cords and PSU:

  • Prevent the power cords from being walked on.
  • Protect cords from being pinched or sharply bent, especially where they connect to the power outlet, the PSU, and the console.
  • Don't jerk, knot, sharply bend, or otherwise abuse the power cords.
  • Don't expose the power cords to sources of heat.
  • Don't wrap power cords around the power supply unit.
  • Keep children and pets away from the power cords. Don't let them bite or chew on the cords.
  • When you disconnect the power cords, pull on the plug. Don't pull on the cord.
  • Don't let the power supply hang from either power cord.
  • If a power cord or PSU becomes damaged in any way, stop using it immediately and contact Xbox Customer Support for a replacement.
  • Unplug your Xbox 360 console during lightning storms or when the console is not being used for long periods of time.

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