Report incorrect information in the Xbox Music store
We maintain a high standard of quality for the Xbox Music store. However, incorrect information or errors may occasionally appear. If you find content in the Xbox Music store that doesn't look or sound right, go to Microsoft Community (formerly Microsoft Answers), search for "Music" and describe what you see. Then, we'll work to resolve the problem.
Types of information to report
Here are some of the problems we can fix:
Typos in the artist name, album name, or song title
Incorrect album, video, or movie
Audio glitches (for example, the song is cut off early or late, or it is the wrong song)
Incorrect rights (for example, you can preview but not purchase media content, or vice versa; or, you can download but not stream media content, or vice versa)
An incorrect release date
Problems with the movie review or artist biography
Tracks or albums that are assigned to the wrong artist
Missing tracks or confused track listings, such as a track order of 1, 3, 2, 5, 4
Missing episode or confused episode list, such as an episode order of 1, 2, 6, 4, 5
An incorrect Parental Advisory rating
How to submit a Microsoft Community forum post
Note If you want to post to Microsoft Community, you’ll need a Microsoft account. If you don’t have one, first go to Microsoft account sign-up.
In the upper-right corner of the page, select Search the Community, type keywords related to your issue in the search box, and then tap or click Enter. You may find that someone has already requested that the incorrect information you found be fixed.
At the bottom of the page, tap or click the Create button next to “Create your own question or discussion.”
Note You may be asked to sign in with your Microsoft account. If you don’t already have one, you will have to create one in order to post to the forums.
In the Details section, type your entry. Be sure to include as much specific information as possible about the incorrect information.
In the drop-down boxes, select Xbox Music under Category and Xbox Music Cloud under Xbox Music Topic.
Tap or click Submit.
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