Listen to music and see music videos on Xbox 360 with Xbox Music

Stream music and music videos through your Xbox console

You can stream music videos from the Xbox Music Store to your Xbox 360 console. With an Xbox Music Pass (formerly Zune Music Pass), you can access thousands of songs and music videos directly through your console. Here’s how:

  1. On your console, sign in with your Xbox Live gamertag.
  2. Go to Music and select the Xbox Music app.

Note If you haven’t downloaded the Xbox Music app or if an update is needed, the app automatically downloads.

Browse or search for music and music videos. Select a song, playlist, or music video to stream.

Frequently asked questions

Can I use Xbox Music Cloud Locker on my Xbox console?

As an Xbox Music Pass subscriber, you will have access to the Xbox Music Cloud Locker Service, playlists, etc., that you create on your console. You can also access the Cloud Locker Services from a computer running Windows 8 or Windows RT, or from a Windows Phone.

How do I watch free music videos?

As an Xbox Music Pass subscriber, you can stream music videos for free on your Xbox console. To learn how to stream videos, see Stream or download Xbox Video.

What do I need to play music and music videos on my Xbox console?

You need an Xbox Live Gold (paid) Membership and an Xbox Music Pass (or Zune Music Pass) to play music or music videos on your console.

If you don’t have a Music Pass, you can still explore Xbox Music.

I'm having trouble starting the Xbox Music app on my Xbox console.

Try deleting and reinstalling the app. Here's how:

  1. Go to Settings and select System.
  2. Select Storage, and then select your primary storage device (most likely Hard Drive or Memory Unit).
  3. Select Games and Apps.
  4. Scroll down to the Xbox Music app.
  5. Select Y, and then select Delete.
  6. Return to Xbox Home, go to Recent, and start the Xbox Music app again.

What’s the difference between a Zune tag and a gamertag?

There’s no difference between a Zune tag and a gamertag. You use the same account for Zune and Xbox 360.

Can I use my Xbox Music Pass with multiple accounts?

No. A Music Pass can be associated with only one Xbox Live account or gamertag.

How can I cancel my Music Pass?

How do I manage my Xbox Music account?

You can manage your Xbox Music account by selecting Account Management under My Music in the Xbox Music app on the Xbox console. You can also manage it with the Xbox Music app for Windows 8, the Zune software on your computer, or My Account on Xbox.com. You sign in using your Microsoft account (formerly Windows Live ID).

Xbox Live service is not available.

When trying to access Xbox Music from your Xbox console, you see "Xbox Live service is not available." Try the following:

Solution 1: Check the Xbox Live service status.

Solution 2: Accept the Terms of Use:

  1. Go to Xbox Live Terms of Use.
  2. Accept the Terms of Use if you’re prompted to do so.
  3. Start Xbox Music on your Xbox 360 console.

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