Xbox Live Status

Services

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  Purchase and Content UsageLimited

  Affected platforms:

  • 

    Xbox One

    xbox one outage;Purchase and Content Usage,
  • 

    Xbox 360

    xbox 360 outage;Purchase and Content Usage,

  Affected services:

  • Buying downloadable items

  • Downloading items that you have already purchased

  1/27/2015 7:45:53 PM CST:

  If you are attempting to play Exo Zombies in Call of Duty: Advanced Warfare, and you receive the message "A downloadable content package was removed or all profiles are signed out", you’ll need to allow the free DLC “Compatibility Pack 1” to be downloaded and installed.  To do this, log in to Xbox Live, start the game, and you should see the message “New required content has been added to your Active Downloads.  This content is free and required to play online.”  Allow the content to download and install.  You can check its download status by going to Active Downloads: Xbox button, Games & Apps, Active Downloads.

  Notify me when this service or app is up and running

  Important! You must be signed in with your Microsoft account and provide a 10-digit US phone number.
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  Xbox Live Core ServicesLimited

  Affected platforms:

  • 

    Xbox 360

    xbox 360 outage;Xbox Live Core Services,

  Affected services:

  • Creating new accounts on Xbox Live, managing those accounts, or recovering an account on a different device

  1/28/2015 12:43:00 PM CST:

  Hi Xbox members, are you seeing incorrect pricing when trying to change your Gamertag? Our team is investigating this issue right now and we hope to find a fix ASAP! Thanks for your patience while we work, we'll update you again when we have more information.

  Notify me when this service or app is up and running

  Important! You must be signed in with your Microsoft account and provide a 10-digit US phone number.
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  Websiteup and running

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  TV, Music and Videoup and running

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  Social and Gamingup and running

Apps