Xbox on other devices
Creating new accounts on Xbox Live, managing those accounts, or recovering an account on a different device
We’re aware that some of you are having issues managing your profile and family settings, and we want you to know we’re working to get to the bottom of this right away! Thanks for your patience, Xbox members. We’ll update you as soon as know more.
Important! You must be signed in with your Microsoft account and provide a 10-digit US phone number.