Xbox LIVE Support
- Billing and Subscriptions
- Xbox 360
- Xbox LIVE
- Kinect
- Apps
- Games
Learn about the benefits of the 2 Year Xbox LIVE Gold Contract. It is an affordable way you can get all the benefits of the Xbox 360 with an Xbox LIVE account on a monthly subscription basis.
To learn what an Xbox 360 error code means, use this error code search tool to find your error and possible solutions.
Got a new Xbox 360 console? Get up and running quickly with information about how to set up your console, how to connect to Xbox LIVE, how to get connected wirelessly, how to set up your Kinect sensor, and more.
If you’re seeing an Xbox LIVE connection error, this automated step-by-step solution will help you fix the problem and get connected to Xbox LIVE.
Cancel an Xbox LIVE account, turn off Xbox LIVE auto-renewals, or cancel a Gold Membership. For 2 Year Xbox LIVE Gold Contract subscribers, auto-renewal is not activated to renew when the subscription ends.
Do you get a status code error when you try to download content from Xbox LIVE Marketplace and don’t know what it means? Find information about common error codes, what problems they indicate, and what steps that you can use to fix the problem here.
If you previously downloaded content from Xbox LIVE Marketplace but suddenly can’t play it, find out what’s causing the problem, and how you can to solve it.
Want to use cloud storage to play a saved game on another console? Learn how to set up cloud storage, save a game to the cloud, open a saved game from the cloud, and more.
Find all the great movies, apps, music, and other content that’s available to you through Xbox LIVE by using Bing search. Learn how you can use your controller, a chatpad, or even Kinect voice commands to search with Bing.
Learn how you can use parental controls to manage the types of games, movies, and TV shows family members can play on the Xbox 360 console. You can also find out how to manage the amount of time per day or per week that family members can spend using the console, and how to control whether they can access Xbox LIVE.
Find information about all the online safety and privacy settings Xbox LIVE offers, including how you can change them. Also, learn how you can promote a child account to an adult account.
Learn about Xbox LIVE console bans, the reasons why a console or an Xbox LIVE account might be suspended, how you can avoid a suspension, and more.
Find out about Digital Rights Management (DRM) technology, the types of content that are protected by DRM, how to obtain content licenses, and how you can take content that you’ve purchased on one Xbox 360 console and use it on another Xbox 360 console.
Find solutions to many connection issues, including slow game play, poor performance or lags between actions, pauses during video streaming, and frequent disconnections. Learn how you can improve your wireless signal, maximize your bandwidth, and more.