Xbox LIVE Support
- Billing and Subscriptions
- Xbox 360
- Xbox LIVE
- Kinect
- Apps
- Games
Got a new Xbox 360 console? Find all you need to know to about setting it up and getting connected to Xbox LIVE.
If you need to turn off auto-renewal for your Xbox LIVE account, or you want to cancel your membership altogether, here's how to do it.
An overview of prepaid codes for Xbox LIVE content, and how to redeem them, both on your Xbox 360 console and on Xbox.com.
If you can’t download content from Xbox LIVE Marketplace, find your problem and solution here.
If you can’t play or use previously downloaded content, check here to see possible issues and how to resolve them.
Find out how to store your game progress (your saved game) in the cloud, so you can easily play the same game on multiple consoles.
You can use the power of Bing search to find content, such as movies, apps, and music, in the Xbox LIVE Marketplace or on your Xbox 360 console.
Content and features of your Xbox 360 console can be controlled using console parental controls.
Xbox LIVE offers a wide variety of online safety and privacy settings so that you can control the Xbox LIVE experience. Here's where you can learn about them.
Information and frequently asked questions about why an Xbox 360 console might be banned from the Xbox LIVE service.
An explanation of how content licenses work with content purchased on Xbox LIVE, and information about how to transfer those licenses from one console to another, should you need to.
If you’re able to connect but are getting frequently disconnected or experiencing lag find out what you can do.