About the Xbox 360 Entertainment For All Plan
Overview
Note The Xbox 360 Entertainment For All Plan was formerly called the “2 Year Xbox LIVE Gold Contract subscription.” If you purchased the plan under its old name, the same terms and conditions apply even though the name has changed.
Solutions
Topics
About the subscription
General questions Xbox 360 Entertainment For All Plan: Frequently asked questions Find answers to commonly asked questions about the Xbox 360 Entertainment For All Plan (formerly “2 Year Xbox LIVE Gold Contract subscription”), which offers an Xbox 360 console, Kinect sensor, and Xbox LIVE on a monthly subscription.
Sign in and manage your Microsoft account, Xbox LIVE profile, and gamertag
Sign in How to sign in to your Xbox 360 Entertainment For All Plan account Find out how to sign in to your account.
Manage your Microsoft account Manage your Microsoft account Learn how to set up or change your Microsoft account.
Find your Microsoft account Find your Microsoft account or password Learn how to find, recover, or reset your Microsoft account or password.
Xbox LIVE profile Download, move, or delete your Xbox LIVE profile Find out how you can download, move, or delete your Xbox LIVE profile.
Change your gamertag How to change your Xbox LIVE gamertag Learn how to change your Xbox LIVE gamertag.
Use Xbox LIVE
Purchase content Buy and redownload content from Xbox LIVE Find out how to get content using your Xbox LIVE account.
Connect with friends Find friends and connect on Xbox LIVE Learn how to interact with friends on Xbox LIVE.
Manage your account, billing, and purchases
Billing and subscription support
Billing and subscription support
Find out how to get support for your billing and subscription questions.
Change account information
Change your Xbox LIVE account information
Find out how to change the account information on your Xbox LIVE account.
View account history
Check your Xbox LIVE billing and purchase history
Learn how to check your Xbox LIVE history for billing and purchases on your account.
Check your Xbox LIVE or Zune billing and purchase history
Check your Xbox LIVE or Zune billing and purchase history
Learn about the monthly email that details your charges for the Xbox 360 Entertainment For All Plan.
Purchase history
Purchase history
Learn how to view your Xbox LIVE purchase history.
Payment options
Manage your Xbox LIVE payment options
Learn how to manage payment options for your Xbox LIVE account.
Declined credit card issues
Credit card failed when you tried to purchase an item or add another credit card
Learn what to do if you try to make a purchase, but the credit card authorization fails.
Remove payment option
Remove a payment option from your Xbox LIVE account
Find out how to remove a payment option from your Xbox LIVE account.
Early Termination Fee
About the subscription’s Early Termination Fee
Find out about how to avoid an Early Termination Fee and applicable taxes.
Renewal and cancellation
Renew an Xbox LIVE Gold Membership Renew your Xbox LIVE Gold Membership Find out how to renew your Xbox LIVE Gold Membership.
Cancel an Xbox 360 Entertainment For All Plan How to cancel your Xbox 360 Entertainment For All Plan Learn how to cancel an Xbox 360 Entertainment For All Plan.
Contract ends What happens when your Xbox 360 Entertainment For All Plan ends Find out how to continue enjoying Xbox LIVE after your two-year contract is over.
Other Xbox LIVE promotions
FAQ: Xbox LIVE subscription promotions Xbox LIVE subscription promotions FAQ Find out about Xbox LIVE subscription promotions.
Xbox 360 repair FAQ Xbox 360 repair: Frequently asked question Learn what to do if your Xbox 360 console needs repair.
Terms and conduct
Terms and conditions Terms and conditions of the Xbox 360 Entertainment For All Plan Find out about the Xbox 360 Entertainment For All Plan terms and conditions.
Code of Conduct Xbox LIVE Code of Conduct Learn about acceptable and unacceptable conduct on Xbox LIVE.
Console ban Xbox LIVE console ban information Learn why an Xbox 360 console might be banned from the Xbox LIVE service.
Assistance
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