Troubleshoot Xbox LIVE parties

You can start an Xbox LIVE party and invite up to seven friends to watch a movie, play a game, or just chat online. For information on how to start a party, see Xbox LIVE messaging, chat, and parties.

If you’re having problems with an Xbox LIVE party, try the solutions below.

If your friends can’t hear everyone in the Xbox LIVE party, see Troubleshoot problems with Xbox LIVE chat.

If you can’t join an Xbox LIVE party, try the following solutions.

Someone in your party might have a Network Address Translation (NAT) problem. To find out, have everyone test their connection. Here’s how:

1. Press the Guide button on your controller, go to Settings, and then select System Settings.
2. Select Network Settings.
3. Select Wired Network or your wireless network name (if you are prompted to do so).
4. Select Test Xbox LIVE Connection.

A NAT warning appears as a yellow exclamation point:

If someone has a NAT warning: Have your friend try the solutions in the following article: Error: Your NAT type is set to strict (or moderate).

You might experience problems joining parties if you are using a satellite connection or a 4G mobile broadband connection. We recommend using a broadband cable, DSL, or fiber Internet connection.

If you are frequently disconnected from Xbox LIVE, see Troubleshoot Xbox LIVE game play and chat.

If Xbox LIVE party game play is slow, see Improve Xbox LIVE speed.