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Error C00D1312 occurs when you use a Zune device to play a podcast

Note As of November 15, 2015, the Zune service has been discontinued. This may cause errors when attempting to stream or download content or update the service. For more information, see the Zune retirement FAQ.

Problem

You see error C00D1312 when you play a podcast on a Zune device.

This may mean one of the following:

  • Zune has connected to the server that hosts the podcast, but it can’t read the server's response.
  • An error may be disabling the podcast feed.
  • The podcast may be in an unsupported format. (Zune supports podcasts that are in the RSS 2.0 format.)

Solutions

To resolve this problem, try the following solutions:

Solution 1: Make sure that you've typed the podcast's URL correctly.

Solution 2: Open the podcast URL in a web browser (such as Internet Explorer). Then make sure it points to an RSS feed and not to a generic HTML page.

Solution 3: If you're familiar with RSS formatting, you can view the podcast source to make sure it uses a valid RSS 2.0 schema. To view the source in Internet Explorer, press and hold or right-click the page, and then click View Source.

If you keep experiencing the problem, contact Xbox Support.

Repair or warranty questions? See Xbox 360 warranty, registration, and repair: Frequently asked questions.

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