Troubleshooting purchases through the Zune Marketplace
Learn what to do when you see the "Microsoft Zune has stopped working" error message while downloading content from Zune Marketplace.
Learn about error message, “The file cannot be purchased or downloaded. The file might not be available from Zune Marketplace” when you are downloading content from the marketplace.
Learn how to report incorrect information that appears in the Zune Marketplace.
Learn what error codes C00D1334, C00D12A7, C101A9CB, and C101000C mean, and what you can try to resolve them.