Error 0x80151006 occurs when you try to use Games for Windows Live

Problem

You may see the following error code and message when you try to use Games for Windows Live:

Error: Can't connect to Live. The logon error code is 0x80151006

This may mean that your Microsoft account is valid, but it is not associated with a Games for Windows Live account.

Solution

You will have to create a new Games for Windows Live account. See Setting up a Games for Windows Live account for more information.

If you are still experiencing the problem, contact Xbox Support by clicking the Contact Us link at the bottom of this page.

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