Error code 0x80151007 occurs when you try to use Games for Windows LIVE

Problem

You may see the following error code and message when you try to use Games for Windows LIVE:

Error: Can't connect to LIVE. The logon error code is 0x80151007

This may mean that you need to install an update to Games for Windows LIVE.

Solution

For you to sign in to Games for Windows LIVE, you must have the latest update to the program installed. To resolve this issue, download and install the latest Games for Windows LIVE setup files.

If you are still experiencing the problem, contact Xbox Support by clicking the Contact Us link at the bottom of this page.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error code 0x80151007 occurs when you try to use Games for Windows LIVE" issue you were reading about or a different issue?