Frequently asked questions about the Xbox Music free streaming retirement

Effective December 1, 2014, the Xbox Music free streaming feature available on Windows 8, Windows 8.1, and over the Internet has been discontinued in all countries where it was offered.

More information about this retirement can be found in the FAQ below.

Why was the Xbox Music free streaming feature discontinued?

We're focusing Xbox Music to deliver the ultimate music purchase and subscription service experience for our customers. With Xbox Music Pass, you have access to millions of songs on your PC, tablet, Xbox, phone, and the web. Download music for offline listening and create playlists that automatically sync across all your devices. Don’t have a Music Pass? Sign up for a free 30-day trial at http://www.xbox.com/music/music-pass.

Does my Xbox Music Pass continue to work the same?

Yes, the Xbox Music Pass still offers all the music you want and works on your PC, tablet, Xbox, the web, and your phone, including Windows Phone, iOS, and Android devices. Don’t have a Music Pass? Sign up for a free 30-day trial at http://www.xbox.com/music/music-pass.

Note Internet required; ISP fees apply. Xbox Music Pass 30-day trial continues to a paid monthly subscription unless cancelled. Credit card required. Limit 1 per person; prior Zune Pass trial users not eligible. On Xbox consoles and the web, Xbox Music Pass is streaming only. Download music on up to 4 devices. Some Xbox Music content may not be available via Xbox Music Pass, and may vary over time and by region. See xbox.com/music.

Does this impact the songs I purchased and downloaded through Xbox Music?

No, all of the music you've purchased through Xbox Music is still available on your Windows PC, tablet, and phone.

Does this impact MP3 files I added to Xbox Music on my Windows, PC, tablet, or phone?

No, there's no change to the MP3 files you added to your Xbox Music collection.

What happened to any playlists, radio stations, or collections I created?

You may continue to view any playlists or collections you created using the free streaming feature, but you can't listen to the music in those playlists or collections unless you purchase the music or an Xbox Music Pass. If you have an Xbox Music Pass, you still have access to all the music in your playlists, radio stations, collections, and catalog.

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