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Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller

Xbox One Wireless Controllers may support connecting to your PC via Bluetooth. Your controller has this feature if it looks like the one on the left, below:

Bluetooth supported Bluetooth not supported

Another way to tell: On Bluetooth-supported controllers, the plastic around the Xbox button is part of the face of the controller. On controllers without Bluetooth, the plastic around the Xbox button is part of the top, where the bumpers are.

Notes

  • Bluetooth requires a PC running the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.
  • For best performance, update your controller. See How to update your Xbox One Controller on Windows 10.
  • Bluetooth is supported on PCs, tablets, and laptops. It is not supported on mobile devices.
  • Bluetooth does not support any attachments, such as headsets, chatpads, or the Xbox Stereo Adapter.

Number of Xbox controllers that can be simultaneously connected

Platform

Via Xbox Wireless and USB

Via Bluetooth

Xbox One console

Xbox Wireless Controller only – 8
Xbox Wireless Controller and Xbox Chat Headset – 4
Xbox Wireless Controller and Xbox Stereo Headset – 2

Not supported

Windows 10

Xbox Wireless Controller only – 8
Xbox Wireless Controller and Xbox Chat Headset – 4
Xbox Wireless Controller and Xbox Stereo Headset – 2

Note Wireless connection requires Xbox Wireless Adapter for Windows

Xbox Wireless Controller only – 1 (recommended)

Notes

Connecting more than 1 controller to your device with Bluetooth may be possible, but performance can vary depending on your PC.

Requires Windows 10 Anniversary Edition and Xbox Wireless Controller with Bluetooth. See Windows Update: FAQ to learn how to get the latest Windows update.

For best performance, update your controller. See How to update your Xbox One Controller on Windows 10.

Windows 8.1

Xbox Wireless Controller only - 4
(audio through controller not supported)

Note Wireless connection requires Xbox Wireless Adapter for Windows

Not supported

Windows 7

Xbox Wireless Controller only - 4
(audio through controller not supported)

Note Wireless connection requires Xbox Wireless Adapter for Windows

Not supported

Connect your Xbox One Wireless Controller to your PC using Bluetooth

Follow these steps to pair your controller to your PC using Bluetooth:
  1. Make sure you have updated your PC to the Windows 10 Anniversary Update. See Windows Update: FAQ to learn how to get the latest Windows update.
  2. For best performance, update your controller. See How to update your Xbox One Controller on Windows 10.
  3. Turn on your Xbox Wireless Controller by pressing the Xbox button.
  4. Press the controller bind button for three seconds and release.
  1. On your PC, select the Start button, and then select Settings > Devices > Bluetooth.
  2. Turn on Bluetooth so it can discover Bluetooth devices.
  1. Select Xbox Wireless Controller > Pair.

Troubleshoot Bluetooth Issues on Windows 10

My controller does not connect or disconnects unexpectedly when using Bluetooth

Solution 1: Restart your controller

  1. Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
  2. Press the Xbox button again to power it back on.

Solution 2: Re-pair the device

  1. Go to Settings > Devices > Bluetooth.
  2. Select the controller and then select Remove device.
  3. Press the bind button on your controller.
  1. Select the controller and then select Pair.

Solution 3: Restart your PC

  1. Select the Windows icon.
  2. Select Power.
  3. Select Restart.

Note If your PC resources are being used for other activities, it may take up to 2 minutes for your PC to recognize and/or bind your controller via Bluetooth. If you experience a delay with your PC recognizing and/or binding your controller via Bluetooth, wait up to 2 minutes to see if this resolves the issue.

I can’t hear anything through my Stereo or Chat Headset

When your controller is connected via Bluetooth, audio devices are not supported. To use a headset, connect your controller directly to your PC by using a USB cable or the Xbox Wireless Adapter for Windows or connect your audio device directly to your PC.

The Xbox button on your controller blinks slowly and is unresponsive when using Bluetooth

Solution 1: Check that Bluetooth is enabled on your PC

On your PC, select the Start button, and then select Settings > Devices > Bluetooth.

If Bluetooth is not enabled, turn it on so your PC can discover Bluetooth devices.

Solution 2: Remove interference

Move closer to your PC and eliminate potential interference (such as from mobile phones or other Bluetooth devices).

Solution 3: Re-pair the device

  1. Go to Settings > Devices > Bluetooth.
  2. Select the Xbox Wireless controller, and then select Remove device.
  3. Press the bind button on your controller.

Solution 4: Try connecting again

Try connecting your Xbox Wireless Controller again and be sure to press and release the bind button.

The Xbox button on your controller blinks fast and continuously and is unresponsive when using Bluetooth

Solution 1: Check that Bluetooth is enabled on your PC

On your PC, select the Start button, and then select Settings > Devices > Bluetooth.

If Bluetooth is not enabled, turn it on so your PC can discover Bluetooth devices.

Solution 2: Remove interference

Move closer to your PC and eliminate potential interference (e.g., mobile phones or other Bluetooth devices).

Solution 3: Try connecting again

To allow your PC resources to free up, wait 2 minutes and then try connecting your controller to your PC again.

I'm asked for a passcode when pairing via Bluetooth

Solution 1: Restart your controller

  1. Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
  2. Press the Xbox button again to power it back on.
  3. Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

My input is not recognized when connected via Bluetooth

Solution 1: Check your controller using a different app

  1. See if the controller works properly with a different app. If your controller works properly, it's likely the app you're trying to use doesn't support Bluetooth.
  2. Check with the developer of the app to determine Bluetooth compatibility.

Solution 2: Use a USB cable

Try using the controller with a USB cable. If the controller works, the issue is with your Bluetooth connection.

Solution 3: Try connecting again

Try connecting your Xbox Wireless Controller again and be sure to press and release the bind button.

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