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Your Xbox One Wireless Controller shuts down

Overview

Your Xbox One Wireless Controller may stop working after a prolonged period of inactivity. (The controller has shut down if the Xbox button is not lit.) If you’re idle in a game when your controller shuts down (or “times out”), you’ll receive a “controller disconnected” notice asking you to turn the controller back on so the game knows you’re ready to play.

Note If your controller shuts down repeatedly or disconnects unexpectedly (indicated by a constant flashing Xbox button and unresponsive controls), try the solutions at Xbox One Wireless Controller disconnects or can’t connect.

Solution

Your Xbox One Wireless Controller is designed to shut down, or "time out," after 5 minutes of inactivity. This is intended to conserve the battery life.

To turn the wireless controller back on, press and hold the Xbox button on the controller until the button lights up.

If your wireless controller shuts down faster than normal, check your batteries to make sure they're firmly installed and that the wireless controller is not losing power.

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