How to merge an existing Skype account with a Microsoft account

Overview

If you are an existing Skype customer, you may need to merge your Skype account with your Microsoft account to use the Skype app on your Xbox One console.

Solution

To use the Skype app on your Xbox One console, you need a Skype account. To merge an existing Skype account with your Microsoft account, follow these steps:

  1. Sign in to your Xbox One console with your Microsoft account.
  2. Select the Skype app.
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  1. Select Sign in, and then sign in to your existing Skype account.
  2. You will then be prompted: “It’s time to merge.” Select Merge.
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  1. The process may take a few minutes to complete. When finished, you’ll see the message “All done! Your Microsoft and Skype accounts have been successfully merged.”
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  1. Select Okay.

Your Skype and Microsoft accounts are now merged.

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