Share this page

How to turn your Xbox One console on or off

Note Your Xbox One console must be specifically configured to use the "Xbox, on" and "Xbox, turn off" Kinect voice commands. A Kinect sensor is required. For more information, see Use Kinect voice commands to turn your Xbox One on and off.

Turn on your Xbox One console

To turn on your Xbox One console, use one of these methods:

  • Press the Xbox button on your wireless controller.
  • Touch the Xbox button on the front of the console.

    Note The Xbox button on your console is a capacitive touch button, so you only have to lightly touch it.

  • Say "Xbox, on."

Troubleshooting

If you're having trouble turning on your Xbox One console, try the following:

  • Verify that the power supply unit (PSU) light is white or orange. If the PSU light is not on, make sure that the power cords are firmly plugged into the wall and into your console.
  • If you're using your wireless controller to turn on your console:
    • Make sure that the wireless controller has fresh batteries.
    • Make sure that the wireless controller is synchronized to the console.

      Note For information about how to synchronize your wireless controller to your console, see Connect a wireless Xbox One controller to your console.

  • If you're using voice commands to turn on your Xbox One console, make sure that your Kinect for Xbox One sensor is plugged in and turned on. Additionally, verify that the sensor is enabled in the Settings menu. See Use Kinect voice commands to turn your Xbox One on and off.

Turn off your Xbox One console

Use one of the following methods to turn off your console:

  • Press and hold down the Xbox button on your wireless controller until the Off menu is displayed. Then, select the option to turn off your console.
  • Scroll left from Home to open the guide.

    Note Double-tapping the Xbox button will open the guide from any other screen on the console.

    1. Select Settings.
    2. Select Turn off console.
    3. Select Yes to confirm.

    Note If you’re unable to access the guide, or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.

  • Say "Xbox, turn off," and then select Yes.

Depending on the power mode that's configured on your Xbox One, your console will either go into Instant-On power mode or turn completely off. For more information about power modes, visit About energy-saving and Instant-On power modes.

Troubleshooting

If you're having trouble turning off your Xbox One console, try the following steps:

  • Hold down the Xbox button on your console for about 10 seconds. This will force the console to shut down.
  • As a last resort, unplug the PSU. Note that this may affect any current activity. For example, if you unplug the PSU while saving a game, the game may be lost or corrupted.

    Note Do not unplug the PSU while console updates are being installed.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "How to turn your Xbox One console on or off" issue you were reading about or a different issue?

Share this page