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Error 0x87dd001a occurs when you use your Xbox One console

You see the following error code when you use your Xbox One console:

0x87dd001a

This means that your console is not connected to Xbox Live.

Solutions

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2016-12-07T20:44:40.3098695+00:00

Solution 2: Troubleshoot your Xbox Live connection

To resolve this problem, see the Xbox One Disconnect Solution.

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