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Error 0x87dd001a occurs when you use your Xbox One console

You see the following error code when you use your Xbox One console:

0x87dd001a

This means that your console is not connected to Xbox Live.

Solutions

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: Limited
2017-05-24T07:15:18.0000000-07:00

Affected platforms:

Xbox 360, Xbox One, Xbox on Windows 10

Affected services:

A subset of users will be unable to start Party Chat sessions.

Latest update

Our engineers and developers are actively continuing to work to resolve the problem(s) that is/are causing some members issues viewing Achievements, Friends List or the activity of friends. Stay tuned, and thanks for your patience.

Important! You must be signed in with your Microsoft account and provide a 10-digit US phone number.

Solution 2: Troubleshoot your Xbox Live connection

To resolve this problem, see the Xbox One Disconnect Solution.

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