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How a parent can change the privacy and online safety settings for a child account

Children and teens are restricted from changing Xbox privacy and online safety settings on their accounts. Only the parent or other adult in the Microsoft family can view or change these settings for a child account, either on a console or online.
If you own both an Xbox 360 and an Xbox One console, we recommend using the steps on this page to update settings for both consoles in one location.

If you need to grant an exception to access content on a child account, see Grant an exception to your child’s content limits on Xbox One.

View or change your child’s privacy and online safety settings

If you’re the parent or responsible adult in the family, follow these steps to view or change the privacy and online safety settings for a child’s account:

  1. Sign in with the parent Microsoft account on the Xbox settings page.
    Note If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost Password Solution.
  2. Select the gamertag for the child account you want to view or change.
The image shows the 'Privacy and online safety' page with a child’s gamertag and the ‘Privacy’ tab highlighted.
  1. Select either the Privacy tab, the Online safety on Xbox One tab, or the Online safety on Xbox 360 tab, depending on which setting you want to change for the child account.
  2. Revise the settings as appropriate, and then select Save at the bottom of each tab to save the settings before moving on to the next tab.
  3. Have the child sign in and then sign out of their own account for the changes to take effect.

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