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Xbox One compatibility with Xbox 360 FAQ

This page answers frequently asked questions about the differences between Xbox One and Xbox 360.

Note Voice commands are not available in all regions. For a list of Xbox One features and the regions where they’re available, see Xbox One feature availability.

Frequently asked questions

Topics

Can I use my Xbox 360 games with Xbox One (or vice versa)?

Not yet, but we’re working on it. Currently, games that work with Xbox 360 won't work with Xbox One (and vice versa). For more information, see Play Xbox 360 games on Xbox One.

Rare Replay Xbox 360 titles work on my Xbox One. What about my other Xbox 360 games?

Currently, several Rare Replay Xbox 360 titles can be played on Xbox One. In Fall 2015, we’ll add more Xbox 360 titles you can play on your Xbox One console. Check out Xbox One Backward Compatibility to find out which games will be available.

How do I open the Xbox 360 Guide on my Xbox One?

When you play an Xbox 360 game on Xbox One, you can access the Xbox 360 Guide by pressing the View and Menu buttons on your Xbox One controller at the same time.

Note Some games use these buttons independently for separate functions. Watch for unexpected actions if you press one button before the other.

How do I pick up at the same place in a game on Xbox One where I left off on Xbox 360?

Be sure to save your Xbox 360 game to the cloud. Then, when you continue that game on Xbox One, you’ll pick up right where you left off. Note that some games don’t support cloud saves. For those, you’ll have to start a new game when you play them on Xbox One.

For help with setting up cloud saves on Xbox 360, see Store your saved games in the cloud.

For help with cloud save issues, see Troubleshoot cloud storage on Xbox 360.

To find answers to frequently asked questions about game saves, see Xbox 360 cloud game saves FAQ.

Some games (mostly Arcade games) will save your game progress to your profile instead of creating a save file. Even though there’s no file, your game progress will also transfer over when you change consoles.

How do I switch from playing a game on Xbox One to playing it on Xbox 360?

When you’re playing on Xbox One, Xbox 360 game saves are uploaded only after you quit the game. You must quit the game from Home or launch another non-backward compatible game in order for your console to upload the save. If you turn off your console, it will be uploaded when you turn it back on.

Will I need to re-earn my Xbox 360 game achievements on Xbox One?

No. If you earned an achievement on Xbox 360, you’ll still have it when you play on Xbox One.

Why isn't my password working with my account when I try to sign in?

If you have two-step verification on your account, you'll need to make sure you get a new app password to use for your profile. For more information, see About two-step verification.

Where’s my saved game? On Xbox 360, I saved to the cloud, but it’s not showing on Xbox One.

Make sure you’ve exited the game on your Xbox 360—your saved game gets uploaded after you quit.

To confirm that your saved game has synced with the cloud, follow these steps:

  1. On Xbox 360, go to Settings, select System, select Storage, and then select Cloud Saved Games.
  2. Select a game.
  3. If it says “In sync,” it’s available to play on Xbox One.

If your game hasn’t synced, launch it, save progress, and exit again.

I have tons of room on external storage. Why is Xbox One telling me to clear space?

Games can be installed to your external hard drive, but in order to play Xbox 360 games on Xbox One, the Xbox One internal drive needs 4 GB of free space, plus 256 MB per Xbox 360 game.

How do I remove the Xbox 360 games and profiles that have been saved on my Xbox One console?

You can remove all Xbox 360 games and profiles that have been saved to your console by following these steps:

  1. Go to Settings, select System, and then select Clear local Xbox 360 storage.
  2. Select “Yes” and restart the console. This will not affect your cloud saved games or Xbox One games and profiles.

Can I use my Xbox 360 controllers or accessories with Xbox One (or vice versa)?

No. Controllers and accessories that work with Xbox 360 won't work with Xbox One (and vice versa).

Will my avatars and achievements from Xbox 360 be available to me on Xbox One?

Your avatars and achievements do carry over from Xbox 360 through Xbox Live. These features are accessible when you sign in to your Xbox Live profile on your Xbox One console.

Can I be signed in to my Xbox 360 and Xbox One consoles at the same time?

If you own an Xbox 360 console and an Xbox One console, you can be signed in to both at the same time. However, you can only be signed in to one Xbox One console and one Xbox 360 console at a time.

My TV has only one HDMI port. Can I connect my Xbox 360 to my TV via my Xbox One console?

Yes. You can plug your Xbox 360 into the Xbox One through the Xbox One’s HDMI In port.

Note If you link the two consoles together and use the Kinect sensors for both consoles, we recommend that you mute one of the Kinect microphones to avoid voice command interference.

How is my new Kinect sensor different from the Xbox 360 Kinect Sensor?

The new Kinect for Xbox One features a 1080p camera and can accommodate smaller play spaces than its Xbox 360 predecessor. It also features a 1:1 movement ratio with little to no lag.

Use of the Kinect sensor is optional with Xbox One. But some features, like automatic player identification and voice/gesture control, won’t work without it.

Can I use the Kinect sensor from my Xbox 360 on my Xbox One?

Like other Xbox 360 peripherals and accessories, the Kinect sensor for Xbox 360 is not compatible with Xbox One, and the Xbox One Kinect Sensor is not compatible with the Xbox 360 console.

Can I use the wired/wireless controller from my Xbox 360 on my Xbox One?

The Xbox 360 controllers are not compatible with Xbox One, and Xbox One accessories are not compatible with Xbox 360.

Can I use the accessories (racing wheel, wireless headset, etc.) from my Xbox 360 on my Xbox One?

Xbox 360 accessories are not compatible with Xbox One, and Xbox One accessories are not compatible with Xbox 360.

Can I plug my removable hard drive from my Xbox 360 into my Xbox One?

No. The Xbox 360 Hard Drive is not compatible with the Xbox One. If you have an Xbox Live profile on Xbox 360, the profile will automatically download to your Xbox One console during setup.

The Xbox One has a built-in 500 GB hard disk, and you can connect a compatible external storage drive. For information about setting up and managing external storage for your Xbox One console, see Understand and manage storage on Xbox One.

Can I use the USB drive that I plug into my Xbox 360 for added storage with my Xbox One?

For added storage, you can use an external drive that has a capacity of 256 GB or more and uses USB 3.0.

Can I stand my Xbox One on its end like my Xbox 360?

The Xbox One console is designed to remain horizontal. Do not position it vertically.

Can I use the power supply from my Xbox 360 on my Xbox One?

No. The power supply from the Xbox 360 does not connect to the Xbox One console, and it will not satisfy the new console’s power requirements.

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