How to reset your console to factory defaults

Though rare, there are times when you may need to completely erase and restore your Xbox One, such as when you sell it or give it to a friend. Xbox One provides a simple way to do this.

Warning Restoring your console to the factory default settings erases all accounts, apps, games, saved games, and settings. Anything not synchronized with Xbox Live will be lost. Your console syncs with Xbox Live automatically when it is connected with the service.

Note If you can’t perform the following procedure to restore the factory default settings because you have no picture on your screen or you can’t access the Settings menu, you can alternatively perform this action by using a file loaded to a USB flash drive. For access to the file and the instructions, see Offline System Update Diagnostic Tool.

If you are ready to reset your console to the factory default settings, follow these steps:

  1. Go to the Home screen.
  2. Press the Menu button on the Xbox One Wireless Controller.
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  1. Select Settings.
  2. Note You can say "Xbox, go to settings" from any screen, but you'll need a wireless controller to navigate when you're on the Settings screen.

  3. Select System.
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  1. Select Restore factory defaults.
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  1. Read the warning message and select Yes.
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Your Xbox One console will now begin the process of erasing all content and resetting itself to the default settings.

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