Xbox One console ventilation

Overview

The Xbox One console is designed to ventilate air to keep the console at an optimal temperature during use. The console may feel hot around the vents, but this is normal. Hot air is being ventilated from the console to cool the interior. Keeping the console free from obstructions and clutter will allow the console to ventilate properly. See How to position your Xbox One console for more details.

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If the console overheats and shuts down, you’ll see the following screen when you restart the console. This is an indication that your console is getting too hot, and you may need to adjust the placement of the console or remove items that may be blocking vents.

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Follow these tips to make sure your console can ventilate properly:

  • Do not block ventilation openings on the console. Even something that seems insignificant, like a disc case, may limit ventilation.
  • Make sure the power supply, which has a built-in fan, also has adequate ventilation. See About the Xbox One power supply.
  • Do not place the console or power supply on a bed, sofa, or other soft surface that may block ventilation.
  • Do not place the console or power supply in a confined space, such as a bookcase, rack, or stereo cabinet, unless the space is well ventilated.
  • Do not place the console or power supply near any heat source, such as a radiator, heat register, stove, or amplifier. Very hot heat sources can damage the console.

If your console consistently shuts down automatically due to ventilation problems, even after the console is free from clutter and no vents are obstructed, your console will need service.

You can request a repair from the Xbox Online Service Center. Console registration is required to service your console.

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