Find the Xbox One console ID, Xbox One serial number, and Kinect serial number

To register or request a repair for your Xbox One console or Kinect sensor, you need to know the serial number. You may also need to know the console ID. Find out how you can find all these numbers.

Find the Xbox One console ID

Note You can only find the console ID in the Xbox Dashboard. The console ID is different from the console serial number.

  1. Press the Menu button, then select settings.
  2. Select System.
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  1. Then go to Console info to see the console ID.

Find the Xbox One serial number

The serial number for your Xbox One console is located in two places:

  • On the bottom of the console, it’s on the sticker.
  • On the Console Info screen in Settings (along with the console ID, as described in the previous section).

Find the Kinect Sensor serial number

The Kinect Sensor serial number is located on the bottom of the sensor. The serial number is a 12-digit number printed under the barcode.

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